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H&R Block
- Finance
- Indianapolis, IN
About this business
H&R Block tax professionals know taxes and can handle your tax needs and maximize your refund. Set up an appointment in your local tax preparation office or work with your tax consultant from home. Whether you come in to your local Indianapolis H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, were doing our part to keep our communities safe. If you want to wo... read more
Location details
2642 W Michigan St, Indianapolis, IN, 46222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
NIGHTMARE!!! In March, I met with an H&R Block accountant, and provided nearly completed tax forms, with all necessary documentation and information. I have done my own taxes for 40 years, and I spent days putting the information together. But with some significant financial changes this past year, I wanted a "qualified professional" to review and ensure there were no errors. **** *******. After numerous efforts in recent weeks to find out about the status of my return (and being assured that my return would be filed on time... read more
PLEASE ***** **** PLACE AT *** COSTS. ***Y ARE LISTED AS ****** AND DIDN'T INFORM ANY CUS**MERS OF **** WHILE HAVING *** OF OUR TAX PAPERWORK ***RE. WE WERE **LD **DAY **** WE ARE GOING ** BE LATE ** FILE AND ******** RECEIVE A ******* EVEN THOUGH WE FILED MONTHS AGO. *** ***** *** ILL AND REFUSES ** TAKE RESPONSIBILITY FOR NOT HAVING HER STAFF *********** WITH ANY CUS**MERS. *** ***** LINES WERE DOWN FOR ****** TWO MONTHS AND *** ******** *** ******. MY ******* *** **LD **DAY **** "**** SIMPLY ISN'T TRUE" EVEN THOUGH HE WEN... read more
Filed my taxes 2 years in a row with them. They made a mistake and filed a request for reimbursement of the fine I got following their program "peace of mind".When they filed the peace of mind request, they forgot to send a page of ******* letter to their claims team (another mistake) and then lost the document itself (another mistake).I called them 12 times, they promised they'd call me back which they didn't and kept telling me to do things that made no sense (call *******, which doesn't have record of past letters, open a... read more
H&R Block is taking advantage of consumers. If you owe taxes and pay through the reccomended link in H&R Block software, pay1040, the fee for using a debit card is over 2% but if you go on to the actual pay104p site it is less...and if you go into ******* site, there are alternate pay sites that only charge $2.55 for using your debit card. Why doesn't H&R block tell you that they are making a percentage of your payment?!?! That's dishonest. It should be illegal to take advantage of people like that. "
Took my tax file to local H & R Block office on May 10. As of today, May 14, they are not completed. I have tried to call their office but cannot get through. I am out on hold for 25 minutes and then sent to a call center, where I get no help. I have had to drive 10 miles to their ************* office to try to get updates in two occasions and was promised that someone would get back to me. Still waiting for a follow-up call. Worst run organization in the country. If I could give them zero stars, I would.
We've been using HR Block tax preparation software for many years. This year, there was some sort of software glitch on the HR Block website and after completing both our federal and state returns, and paying for them, the software gave us an error message. The software returned an error generating the *** for our return, and won't let us e-file either (the problem is on HR Block's end, not our end as we can see all previous tax years on the website and had no issues e-filing in the past). We contacted customer service and t... read more
This was an incredibly frustrating experience. Like others who have reviewed recently, I too wish I had read these reviews before choosing this company but it wouldn't have mattered much because HR Block put most of the independent tax preparers in DC out of business already leaving very few options: I could have filed by myself or paid premium prices. I started good and early and had everything to HR Block including a payment of $360 by April 9th. They sent me a draft of my return and I asked a question about the draft in r... read more
Customer support is inept. They keep sending you to different departments. I wasted over 3 hours just waiting. No one helped. **** **** with them!!!
I wish I would have read these reviews before going-I guess I will add my horror story to the list. I went in recently to have my taxes done, usually I do them myself but had an unusual 2020 and wanted a professional to take a look. The person incorrectly added an amount of money to my income that she should not have causing me to owe 20K in taxes. When I questioned the accuracy she insisted that she was right. I left to do my own research and quickly found that indeed that amount of money is not taxable. I went back to tell... read more
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 1.5 star rating with 552 reviews.
When is H&R Block open?
H&R Block is open now. It will close at 5:00 p.m.
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