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H&R Block

1.5

About this business

H&R Block tax professionals know taxes and can handle your tax needs and maximize your refund. Set up an appointment in your local tax preparation office or work with your tax consultant from home. Whether you come in to your local Indianapolis H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, were doing our part to keep our communities safe. If you want to wo... read more

Location details

2642 W Michigan St, Indianapolis, IN, 46222, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
Wed9:00 a.m. to 5:00 p.m.
ThuClosed
FriClosed
SatClosed
SunClosed
1.5552 reviews
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M.E.'s profile image
M.E. 
4 years ago

We made an appointment with ********************** on ****** ** in ******* due to a notice we received from ******* about stimulus money in the amount of $1500 we potentially owed back. When we arrived for our appointment at 11:50am, our appointment was at noon, the lights were on, and a coat was on a chair, but the door was locked. We thought, ok, it opens at noon, no biggie. **** came, and no one came to the door. We waited and finally called the number on the door, and as I was speaking to someone at the call center (not ... read more

AJ's profile image
4 years ago

Absolutely the worse tax filing experience! To keep a long story short, Used ********************** to file taxes this year and they cost me a $1,200 Dollar mistake. Got letter from *** after filed and was notified that ********************** put one of my W2's under my WIFE'S income!!!!! How a "professional and reputable" company makes such an obvious mistake and will not help their customer is beyond me. Must be amateur hour over there. DO NOT USE THEM!!! ***** ******!!! 

Kelly L's profile image
Kelly L 
4 years ago

One of those times where you wish leaving 0 stars was an option. I don't even have the energy after all the back and forth to write out every detail but long story short, they made a huge error on my taxes, I caught it, they were supposed to send an amended return, didn't, *** thinks I owe money that I don't. Like pulling teeth to get them to fix THEIR error. Use any other company to file your taxes. Have your dog, or a baby file your taxes. It will certainly be better than using this nightmare of a business." 

scappo's profile image
scappo 
4 years ago

Terrible accuracy with my 2020 filing. Cost me $1,800 in refund. They don't stand behind their work. Don't go there." 

Joseph P.'s profile image
Joseph P. 
4 years ago

I worked with ***** ***** in the financial district! Would highly recommend shes a veteran in the field and was super helpful and professional. 

Erin's profile image
Erin 
4 years ago

Agree with others, my experience has also been subpar. I'm now on my third office since March 2021 as they keep shutting down. My file has been in 4 different hands and I am now texting back and forth with the district manager to get resolution...not quite sure how I ended up with her number, but thankfully I did. Their follow through is terrible...should've been clued in when I made an appointment to get everything going yet the initial tax preparer had no idea about it. I've been to their offices a total of 5 times, have c... read more

szilagyiA's profile image
szilagyiA 
4 years ago

Customer ******* Team I have used H&RBlock's services for years so when I needed some changes tobe made tomy previous filing, I visited the local ** branch of H&R Block213 ************** ************************************ part of theinitial consultation, I informed the accountant (his name is ****) of my line of work (musician) he laughed and said, "so you're unemployed!", assuming all musicians are unemployed!He also referred to me as a "girl" and then proceeded to mansplain the trucking business and all its difficulties ... read more

Duane C's profile image
Duane C 
4 years ago

Worst experience ever. I dropped off the paperwork for our foundations form 990 in March 2021 (due date to file was May 15th). I never heard back from HR Block. I called in April to see if they had everything they needed only to learn that the office had been "closed for the season" and work had been transferred to another office. When I finally talked to someone at that office, he told me he had what he needed and everything was in order. When I followed up in early May (again no reach out from ********************) I was i... read more

Diana R's profile image
Diana R 
4 years ago

They are the most unreliable tax service. I guess when tax season is over a lot of their stores shut down and theyre not available to you anymore. We were trying to finish up by picking up and paying our taxes. We were unable to have someone help us pay our taxes because for some reason the office that we were at could not take a payment. So our taxes were left on file for like two months. This was very frustrating because all we wanted to do was finish filing our taxes and paying for services but no one seem to be able to h... read more

Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 1.5 star rating with 552 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open at 9:00 a.m. 

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