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H&R Block
- Finance
- Indianapolis, IN
About this business
H&R Block tax professionals know taxes and can handle your tax needs and maximize your refund. Set up an appointment in your local tax preparation office or work with your tax consultant from home. Whether you come in to your local Indianapolis H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, were doing our part to keep our communities safe. If you want to wo... read more
Location details
2642 W Michigan St, Indianapolis, IN, 46222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Had my mother in law's taxes done through the ********** ** office by ****. She came and picked the paperwork up, then dropped it off completed and told my MIL that she didn't earn enough to file and didn't charge. A month later, my MIL called with a question, and the woman (who we have MET) denied ever having touched the paperwork at all, even said she never did any of the work at all this year. We have the forms with her signature! Tried to call a manager several times, filed 2 complaints via ******** still can't get anyon... read more
Im still trying to get someone to respond to my questions about my return. Their online interface is not functional. The online tax pro was the worst choice I could have made. Do not do it.
I had my taxes done last year 2021 at H&R Block located at **************************************************************************************. I've been trying to get a hold of H&R Block because the tax representative that file my taxes last year had place someone's else routing number on the tax return instead of mine. I found out this year 2022 because I filed taxes with V.I.T.A and they found the error H&R Block had made. I didn't receive the stimulus check last year. I'm also going to file a complaint with the *** be... read more
Although the tax person was very knowledgeable and unbelievably helpful, the process of getting through to the office is abysmal. They messed up my appointment with someone else's so we both showed up at the same time. My consultant told me if I needed help when I did get a new job with my w-4s she could help. When I called and left message after message after message, and got no response I just popped into the office. And I know they were busy, but I insisted that I get taking care of. I'm not usually that pushy. Then I fin... read more
H&R Block has the worse customer service this year in my life. I filed my taxes on 4/12 on the online site. Everything went find there. Fast forward to 4/19 I find out the *** Approved my Refund. But HR Block has not sent to my bank account. Ok so I wait til today still no refund. I did not get an email, phone call, or a text message. I call customer service and said that my bank rejected my refund (seriously). I called my my bank to find out what happened, according to my bank they never rejected it they credited the money ... read more
Business response:
Oh and I would like a refund of ***** because the way this was handled was not fair at all.
A 1 STAR RATING IS TOO HIGH for what we experienced with H&R Block. We are absolutely livid over the unprofessional mishandling of our taxes by H&R Block at *************, ** Branch. We had past experience with a Professional, organized Tax Prep Professional for the last 4 years, with no problems. We found out late in March 2022 that she was no longer with H&R Block. We were told many times when calling about the status of our taxes that they were being worked on and we would be called when they were completed. Well, that da... read more
Zero communication, rude treatment and the most unprofessional organization I've ever encountered. I made an appointment mid-March to see a tax accountant in person and uploaded documents the day before the appointment. Showed up for my appointment with hard copies in hand, the accountant informed me she would not be able to keep the appointment because she needed to be elsewhere. So I stayed and made sure with the front desk that my documents were visible on their website. Followed up days later, and then a week later, and ... read more
My wife and I first tried HR Block on ************************* in ********, ** last year. Our tax preparer told us she was not able to finish the return on time and would file an extension. She never did and we had to pay a late filing fee. She did not own the fact she did not file the extension. We tried again this year. We reached out for a status and only heard "be patient". Since we had not heard back by 04/17/2022 my wife sent an email to the Enrolled Agent (EA) to file an extension and told her we would not pay a late... read more
I paid $300 for them to do my taxes and when an issue came up the receptionist was not knowledgeable of any questions in regards to the issue. She then proceeded to hang up on me in the middle of my sentence, I called back and she rejected my call two times. She then finally answered the third time and said she had already spoke to me and said she already talked to me and said it was my problem from that point to figure it out.
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 1.5 star rating with 552 reviews.
When is H&R Block open?
H&R Block is closed now. It will open tomorrow at 9:00 a.m.
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