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H&R Block

1.5

About this business

H&R Block tax professionals know taxes and can handle your tax needs and maximize your refund. Set up an appointment in your local tax preparation office or work with your tax consultant from home. Whether you come in to your local Indianapolis H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, were doing our part to keep our communities safe. If you want to wo... read more

Location details

2642 W Michigan St, Indianapolis, IN, 46222, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
Wed9:00 a.m. to 5:00 p.m.
ThuClosed
FriClosed
SatClosed
SunClosed
1.5552 reviews
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Terry F's profile image
Terry F 
2 years ago

They never keep appointments made. In 30 years they have changed it every year. 

Rebecca P's profile image
Rebecca P 
2 years ago

They totally messed up my taxes and are now playing the blame game. I did it wrong, which I didn't. Then it was the tax preparer did it wrong. I have spent a total of 4 1/2 hours and either get hung up on or they don't know how to fix the glitch in their own system!!! What an absolute rip off and scam!!! H&R Block has to be the worst way ever to do taxes!!! Will NEVER use them again!!!!Their advertising was also very misleading..... 

Kristen R's profile image
Kristen R 
2 years ago

I had a client recommend that I use Wave apps for easy invoicing and online payment capability. I noticed that they had an option for instant payout and inquired about my eligibility. They decided that not only was I not only ineligible for instant payouts but to SHUT DOWN MY ENTIRE ACCOUNT. They turned off my ability to receive online payments from customers because I have poor credit. This was discriminatory and incredibly unnecessary. DO NOT USE WAVE APPS PAYMENTS. 

Betty C's profile image
Betty C 
2 years ago

Only used H&R Block because I needed a specific form filed. Since I was there I decided to take advantage of the advance. Because of the size of my refund they said it shouldnt be an issue. Well. They declined the advance and my refund had to be put on an emerald **** that has insane fees to use. I called the 800 number to get answers as to why I couldnt get the funds to deposit in my account and got BS answers and assurances that were false. I went to the bank and was once again denied MY money. 

Daniel D's profile image
Daniel D 
2 years ago

Any time I try to schedule an appointment, they keep changing the time and location on me. This is unfair to people who have to work and pay bills. Worst customer service experiences also. 

Jasmin C's profile image
Jasmin C 
2 years ago

I will never use this online service/H&R block again. I did not realize that by not selecting the **************** your system would not calculate/determine if I qualified for a credit. I downloaded my taxes and saw the Additional Child Tax Credit was not verified against my adjusted gross income. This appears to gross negligence on the company's end since I still had to pay for my taxes but because I did not select the most expensive package, I was left with a refund that was more than cut in half. Next time, I'll go to a r... read more

Taylor H's profile image
Taylor H 
2 years ago

They are charging me $500 to do my taxes when I have had to verify my identification through my state and now through the *** when I gave them all of my information they were rude to me on the phone when I called and asked why I got a piece of paper from my state saying that they need more of my identity and the lady on the phone told me that I need to be more patient. Im not getting my refund when I dont care about getting my refund I just wanna know why I had to have a paper from my state of revenue saying that they need m... read more

Darren P's profile image
Darren P 
2 years ago

Run, don't walk. I was quoted 4 different prices by three different employees. One accountant provided two different quotes in the same conversation. At first it was under 300- and then it was 500- and maybe a little more. I was asked if I owned property after I had already filled out their online profile which I already answered property ownership component.I received an email stating 'we are working on processing your information' but when we arrived at our appointment they had not started the process. Too many cooks in ti... read more

Lori V's profile image
Lori V 
2 years ago

I am very disappointed, frustrated and annoyed with the ***** Block office located at **************************************. I made an APPOINTMENT online weeks in advance for a specific day and specific time. I received multiple, text confirmation requests for multiple different time frames including the one I actually scheduled, which is the only one I confirmed, and that my account showed. A couple of days before my scheduled APPOINTMENT I got a V/M that my preparer (? didn't know I had a specific person) wasn't available... read more

Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 1.5 star rating with 552 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open on Wednesday at 9:00 a.m. 

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