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H&R Block

1.5

About this business

H&R Block tax professionals know taxes and can handle your tax needs and maximize your refund. Set up an appointment in your local tax preparation office or work with your tax consultant from home. Whether you come in to your local Indianapolis H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, were doing our part to keep our communities safe. If you want to wo... read more

Location details

2642 W Michigan St, Indianapolis, IN, 46222, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
Wed9:00 a.m. to 5:00 p.m.
ThuClosed
FriClosed
SatClosed
SunClosed
1.5552 reviews
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Joseph W's profile image
Joseph W 
2 years ago

I have recently used hrblock out of ********, ******** (2023). My recommendation is that nobody uses this location for tax services. Reasons... One, fees are not addressed up front. I was charged 145 dollars year and because I added my child in the 2023 tax year, I was surprised when I found out that fees were over 400. Dollars (upon depositin bank account). I was not told this information at all during my tax return process. I would have left and found another tax service. Two, after two years of living at the same address ... read more

Kyla W's profile image
Kyla W 
2 years ago

I have been treated extremely poorly by the staff at this location. I paid and filled my taxes 35 days ago, four days after filling I received a corrected W2 from my employer and dropped this off to the staff. I asked for a call, and provided my number and email. I never received a call, Ive been calling three days a week, and stopped by the location. Each time I stopped by looking to get this handled, I was told I would receive a returned call. The call never happened. Today I asked the manager if I can have a return of the... read more

Ashley J's profile image
Ashley J 
2 years ago

This business is absolutely horrible. They did nothing for me when one of their tax pros removed a dependent and refiled my taxes prior to me agreeing the removal of the dependent. Left me with not many options. And when I kept trying to reach out they dismissed me. And they told me it happened because I wanted to pay my professional with my return!!! 

Nadine M's profile image
Nadine M 
2 years ago

Delay in completing returns online. THIS HAS NOTHING TO DO WITH A SPECIFIC OFFICE, DID TAXES ONLINE.I have always been happy with H&R Block and I pay the extra $60 to have someone review my returns. Last year this worked seamlessly. I have simple returns.Did the same thing this year and I'm concerned because it usually takes 3-5 days, last year taking 4 days. I filed my returns for review on March 4th and I still haven't heard anything. In the portal it says my returns are being worked on.Also, we got the same person we had ... read more

Jamie M's profile image
Jamie M 
2 years ago

I took our files with us, i did NOT file my taxes with them. I used a site with my husband and they keep harassing me, calling me at work, ect saying I have to give them money. I never filed my taxes with them, we walked out. 

Cassandra C's profile image
Cassandra C 
2 years ago

I am writing this review today to find someone in your corporation to review this since your support email address just blocks emails. I was having issues with my return because I changed insurance in the middle of the year, and have two different insurance forms a ****-A and a ****-B, I had a life-changing event and was promoted to full-time and have been on my employer's insurance for the year. when I went through the prompts I was notified that I may receive a penalty for not having the full year of insurance which isn't ... read more

DALLAS L's profile image
DALLAS L 
2 years ago

HR Block charged me for filing my taxes for the State of ******. The filing was improperly completed and resulted in me having to file an amended return. I am unable to contact them to request a refund for the return completed improperly. 

Can T's profile image
Can T 
2 years ago

Their services are horrible! After being very quick to introduce me to all of the "premium features" that they have including "Peace of mind" and then take my money promptly with a sentence "No refund" in the receipt, I went through such an emotional ordeal trying to get my taxes done with a "tax pro" who hardly responded to my messages within 3-5 business days. When I called the service support ***************, the "supporters" said that they do not have my records in the system and responded with a "I don't care", hypocrit... read more

SARFARAZ M's profile image
SARFARAZ M 
2 years ago

THIS IS SCAM ,THEY JUST TAKE MONEY AND GO AWAY ,THEY MESSEDUP MY TAX ,CALLING THEM AGAIN AND AGAIN BUT NO RESPONSE FROM THEM TOTALLY SCAM 

Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 1.5 star rating with 552 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open on Wednesday at 9:00 a.m. 

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