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Howell Motors

4.6

About this business

Location details

6488 Ridge Road, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.6278 reviews
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Steve Sheldon's profile image
Steve Sheldon 
4 years ago

Do not shop here. There is way better places to go.. How can Howell Motors improve? By not selling junk 

Kaitlynn Kilmer's profile image
Kaitlynn Kilmer 
recommend  Recommended
4 years ago

What a wonderful place to deal with and very quick at getting things done. Found my dream car and things are going great! 

Jen Brown Perkins's profile image
Jen Brown Perkins 
recommend  Recommended
5 years ago

Amazing family owned dealership! I can not say enough about them! If you are in the market for a vehicle, shop here! Thank you to Howell Ford for their dedication to their customers! Small business at its finest! Be sure to support them! 

Kelly Hartman Raby's profile image
Kelly Hartman Raby 
recommend  Recommended
5 years ago

Small town dealership=huge benefits. Their service department went above and beyond with a navigation software issue that Ford motor company navigation should’ve taken care of and wouldn’t. They even cut us a check for 100% of the price we paid for the software update. Something they did not have to do since it had nothing to do with them at all. They are also always able to fit us in, even with one of our Ford vehicles that was purchased at a bigger dealer. Won’t be going back to that bigger dealer when my lease runs out. T... read more

Bridget Moley's profile image
Bridget Moley 
recommend  Recommended
5 years ago

We have bought all our Ford vehicles from Howell Motors. When you can go into a dealership and feel like you received a great price, that is Howell Motors. The service and parts department are given the highest marks possible. This is the place to buy you next vehicle! 

David Ankenbauer's profile image
David Ankenbauer 
5 years ago

you sold me a 2009 Eddie Bauer Explorer in 2016. it had multiple problems none of which your service manager would honor on the warranty. This service manager is the absolute worst customer service representative I have ever dealt with. As I stated in 2016, I would be buying a NEW F150 in 2019. That time is now. I will certainly be buying, but NEVER AGAIN from Howell. Additionally, I attempted to reach out to the owner, however he never responded, in fact I doubt he received my request to meet. I do make it a point to inform... read more

Scott M Sengbusch's profile image
Scott M Sengbusch 
recommend  Recommended
5 years ago

very friendly and professional. 

David Rose's profile image
David Rose 
recommend  Recommended
6 years ago

Went in yesterday for an oil change and tire rotation...came out with brand new tires bc the ones I had were not safe...thanks for being responsible and making me aware. 

Karen Woika Wade's profile image
Karen Woika Wade 
6 years ago

The service department was excellent. I had purchased my car from another dealer and I got a recall. I called Howell and said I didn't buy from them, but I had a recall they said no problem. I set up an appt they said probably and hour it was actually less tine and I was treated with respect, I would recommend them for service. 

Frequently asked questions about Howell Motors

How is Howell Motors rated?

Howell Motors has a 4.6 star rating with 278 reviews. 

When is Howell Motors open?

Howell Motors is open now. It will close at 8:00 p.m.  

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