Howard University Hospital | Radiology

Anonymous 

on Google

a year ago

Had an X-ray done on Feb 22 for a post-surgical follow up appointment on Feb 27 (the X-ray needed to be taken close to the appointment date, but based on my experience with other providers, I was sure to give several days' breadth). The report was not completed until at least March 6, nearly two weeks later. I did not receive notification of the report's completion until March 13. The report did not include necessary information. My surgeon, the referring physician, never received the images nor report. I called repeatedly a... read more

Lauren Simenauer 

on Google

a year ago

Had an X-ray done on Feb 22 for a post-surgical follow up appointment on Feb 27 (the X-ray needed to be taken close to the appointment date, but based on my experience with other providers, I was sure to give several days' breadth). The report was not completed until at least March 6, nearly two weeks later. I did not receive notification of the report's completion until March 13. The report did not include necessary information. My surgeon, the referring physician, never received the images nor report. I called repeatedly a... read more

Yensy Cundumi 

on Google

a year ago

Very kind staff and was taken care quick. I have never been disappointed when I go to the Radiology department. Thank you. 

Marc C 

on Google

2 years ago

Worst experience ever: Radiology and Medical Records. They never sent the Images to me nor my doctor, so I had to do it all over and paying out of pocket and I lost my international flight. The lack of efficiency and poor professionalism cost me a lot of money, stress, headaches and worries and extra tests. They were rude, unfriendly and almost bitter over the phone. Horrible customer service. I will never go there again if I can avoid it. Awful experience and very expensive. So sad and disappointing. 

Scott Patrick 

on Google

2 years ago

hurt my foot at work on Friday, December 9, and went in for an exam on Thursday, December 15. The clinic doctor gave me crutches and a referral for an X-ray. I went immediately to Howard University Hospital and had an X-ray done. I was told I would know the results Monday. It is now Wednesday, December 21 and only after repeated calls to both offices over the last severs days (most of which went unanswered) the Allcare clinic finally has the results. Unfortunately, they won’t share the results with me over the phone and the ... read more