Houston Pest Control

Sapna G 

on Google

a month ago

I canceled the service, but they didn’t process it. I got a service window they missed, no apology—just charges. When I followed up, the rep yelled at me and refused a refund. They even charged me a cancellation fee after failing to deliver the service.” This is drawn from a Yelp review of Hawx Pest Control, where a customer experienced poor communication, missed appointments, and a $300 early termination fee despite dissatisfaction. 

Savannah G 

on Google

a month ago

I agreed to a $71 treatment while I was out of town. Next day, they charged me again—for a ‘membership’—and claimed I signed a contract with an early termination fee. I never signed anything, and I was 300 miles away when they supposedly did. No response from the manager.” Echoes the experience shared on Angi about Hawx: customer was surprised by extra charges and a contract they hadn’t knowingly signed. 

Ad12 D 

on Google

a month ago

They said I had rats in the attic, and I paid big bucks to get them removed—supposedly job done. But none were caught. They never came back, never followed up. When I asked to cancel, they applied a $200 cancellation fee—even though the original problem wasn’t resolved.” Matches an Angi review where treatment failed, follow-ups didn’t happen, and the customer was still charged cancellation fees. 

Jan G 

on Google

a month ago

The technician showed up, sprayed barely anything, and was back in the truck faster than I could blink. They didn’t treat my backyard or patio—or even tell me they wouldn’t. I messaged him right as he drove off, and he didn’t respond. I don’t want him back.” This mirrors a Trustpilot complaint for Aptive Pest Control: a customer said the tech was “not thorough,” barely spent five minutes, skipped key areas like the patio/fence, and didn’t respond to follow-up messages. 

Liary Smoon 

on Google

a month ago

I hired Houston Pest Control to deal with a roach problem, and after three visits, the issue is still not resolved. Each time, they assured me it would get better, but nothing changed. I’ve spent hundreds of dollars with no real improvement. Definitely not worth it.