This profile has been claimed by the business owner or representative.
Horton Plumbing & Remodeling
- Plumbing
- Plymouth, MI
About this business
With a fantastic team of well-trained, licensed plumbers, Horton Plumbing & Remodeling proudly provides 24/7 service solutions for remodeling and plumbing projects and emergencies. We service both residential and commercial customers. Since 1988, our family-owned business has been dedicated to providing quality work with superior customer service. We strive to ensure our customers are informed and pleased at every step of the process - from quote to service to invoice. We look forward to serving you!
Location details
1382 S Main St, Plymouth, MI, 48170, United States
Get directions
Needed a water heater. Called them. Came out, July 2017. Installed a Bradford White. Called, pilot not staying lit. Came out, gas control valve bad. Fixed under warranty, no charge. $110 labor charge. Called. Standard on appliances. GM has 864,000 bad seatbelts. How would you feel to pay to fix their bad product with a labor fee? They need to charge Bradford White to fix their bad product, not the consumer. Not helpful, use a different company, and not buy Bradford White.
Business response:
Good Morning Patrick. Thanks for the review and feedback. Bradford White offers a 6 year warranty on all water heater parts, I believe you will find this is a standard water heater warranty. Horton Plumbing and Remodeling offers a 1 year warranty on labor. This means should the water heater malfunction within a year of the time of installation Horton Plumbing will come out free of charge to make the repair. As you said, your water heater was installed in July 2017 which means your labor warranty would have ended in July 2018... read more
RecommendedWhere do I begin? I called the office at 2:30, very friendly and surprised someone could be here by 5. Chris called at 4 and said they would be here in 15 minutes. They arrived, booties on shoes and wearing masks. They were friendly, and got right to work. My clogged kitchen sink was pretty bad, but they got it done, finishing around 5:30. They did a fantastic job, I got my sink back, and was pleasantly surprised at the price. I can’t say enough about Chris and Hortons Plumbing. Thank you! Thank you, Thank you!
very professional and did a great job! will be recommending your company to anyone who asks!
Great service, courteous, and extremely knowledgeable. Ron and Andrew were great. Will definitely call again!
Hats off to hortons and their crew! They get your job DONE! Very impressed!! HIGHLY RECOMMEND!!!
Business response:
Thank you so much for high praise! We appreciate the trust you place in us for your plumbing needs!
they showed up on time, were very professional and took care of a tricky problem for me quickly and at a great price. i highly reccomend them!
I needed an emergency response on Saturday night because my sump pump failed and my basement was taking on water. I called many other service providers and either they were closed or couldn't make it out until later in the week. Horton showed up late in the evening and fixed the issue for me. I was very pleased and thankful for their response and service.
This is the third time we have had Horton for repair and installation. Ron was very prompt and described the work he was to fix and repair. He demonstrated this productivity by working as rapidly as possible. There were parts that had to be ordered and he returned within two weeks and installed the remaining work. We will call Horton again for any plumbing needs.
I had Aaron and Mike out this morning to replace a kitchen faucet and garbage disposal....Also to snake my bathroom drain..Aaron was extremely knowledgeable and explained what they were doing every step of the way!!They were a great team and both were very good about letting me know what was going on!5\5 STARS.....Would highly recommend Horton Plumbing and these 2 employees
Frequently asked questions about Horton Plumbing & Remodeling
How is Horton Plumbing & Remodeling rated?
Horton Plumbing & Remodeling has a 4.6 star rating with 804 reviews.
When is Horton Plumbing & Remodeling open?
Horton Plumbing & Remodeling is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com