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Horizon Management Services, Inc.
- Property Management
- Madison, WI
About this business
Location details
5201 E Terrace Dr #300, Madison, WI, 53718, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have ran you a problem with a request to park a new 3 wheel scooter in the garage with the other scooters. I was told that because the scooter is unlicensed that I can't park there. I am handicapped, unable to walk without assistance, any haven't had a driver's license for 10 years. I find there reason for not honoring my request troubling. I have messaged BEcky Hildebrandt on Horizon's web site, I left a phone message for Ms Hildebrandt and I even messaged her on her personal Facebook messager acct. It's been a couple wee... read more
Just took over so far found them to be customer unfriendly with elderly . Not impressed. I see that others feel the same. I think they believe they can bully the seniors. UPDATE AFTER A FEW YEARS NOW 2024...The residents are ignored, no one ever responds to emails or phone messages!! You can not leave a message on their service. The worst customer service ever! Quite frankly I don't think they know what they are doing. A lot of turnover.
Just took over so far found them to be customer unfriendly with elderly . Not impressed. I see that others feel the same. I think they believe they can bully the seniors. UPDATE AFTER A FEW YEARS NOW...The residents are ignored, no one ever responds to emails or phone messages!! The worst customer service ever!
UPDATE: As can be seen, there was a response from the owner. While the compliance manager did contact me regarding my mother's rent issue, the emails originally sent were forwarded to the compliance manager and the regional manager. To date, I still have not received a reply regarding the issues directly related to management of the building where I reside. I have already contacted Horizon and I don't see the need to contact again when the regional manager never replied. I am grateful the issue with my mother was resolved. T... read more
Frequently asked questions about Horizon Management Services, Inc.
How is Horizon Management Services, Inc. rated?
Horizon Management Services, Inc. has a 2.6 star rating with 22 reviews.
When is Horizon Management Services, Inc. open?
Horizon Management Services, Inc. is open now. It will close at 4:00 p.m.
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