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Horizon Management Services, Inc.

2.5

About this business

Location details

5201 E Terrace Dr #300, Madison, WI, 53718, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.523 reviews
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Jaylen Knights's profile image
Jaylen Knights 
on Google
3 months ago

Would NOT recommend any properties ran by Horizon. You call, email and dont get any response to resolve issues you're having. If you need/like having internet AVOID this company. They source INCOMPETENT out of state contractors to be internet support which you can only communicate with via text message. The “support” is horrible. I have had issues with my internet since I moved in and have been without internet for 2 weeks now and lost my job because of it. Internet that i pay for every month. -THE POINT AT WASHINGTON 

Donn Wendorf's profile image
Donn Wendorf 
on Google
6 months ago

I have ran you a problem with a request to park a new 3 wheel scooter in the garage with the other scooters. I was told that because the scooter is unlicensed that I can't park there. I am handicapped, unable to walk without assistance, any haven't had a driver's license for 10 years. I find there reason for not honoring my request troubling. I have messaged BEcky Hildebrandt on Horizon's web site, I left a phone message for Ms Hildebrandt and I even messaged her on her personal Facebook messager acct. It's been a couple wee... read more

Later Alligator's profile image
Later Alligator 
on Google
9 months ago

Just took over so far found them to be customer unfriendly with elderly . Not impressed. I see that others feel the same. I think they believe they can bully the seniors. UPDATE AFTER A FEW YEARS NOW 2024...The residents are ignored, no one ever responds to emails or phone messages!! You can not leave a message on their service. The worst customer service ever! Quite frankly I don't think they know what they are doing. A lot of turnover. 

Judy Bowes's profile image
Judy Bowes 
on Google
9 months ago
Later Alligator's profile image
Later Alligator 
on Google
10 months ago

Just took over so far found them to be customer unfriendly with elderly . Not impressed. I see that others feel the same. I think they believe they can bully the seniors. UPDATE AFTER A FEW YEARS NOW...The residents are ignored, no one ever responds to emails or phone messages!! The worst customer service ever! 

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Frequently asked questions about Horizon Management Services, Inc.

How is Horizon Management Services, Inc. rated?

Horizon Management Services, Inc. has a 2.5 star rating with 23 reviews. 

When is Horizon Management Services, Inc. open?

Horizon Management Services, Inc. is closed now. It will open on Monday at 7:00 a.m. 

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