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Honda of Kirkland Service Center
- Auto Repair
- Kirkland, WA
About this business
Certified Used Dealer, Internet Certified, Customer Appreciation Days
Location details
12420 NE 85th St, Kirkland, WA, 98033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Didn't have a ride to look at car so they got me a LYFT ride on their tab.
Business response:
Thanks for the review. Hopefully you were able to drive home in a new car...
They responded the car was not the color we wanted
As a first time car buyer my experience with Honda of Kirkland was great. I came in and spoke with Chad. He is awsome. He was able to answer all my questions and was not pushy. I ended up taking my desire car home.
They were very upfront and honest. Exttemely professional.
Business response:
Thanks for the review! We were happy to help!
I went to the dealer, test drove the car, took the car and paid for a third party inspection and after all pricing had been negotiated, they told me that they could not sell me the car because the title had not been cleared by the previous owner's bank. I was very frustrated to have lost time and money and would not recommend working with this dealer as a result.
Business response:
Thank you for leaving your review. We apologize that we could not immediately sell the vehicle to you. Sometimes circumstances outside our control affect whether or not we can actively sell a vehicle. Again, our apologies.
The initial response from a salesperson was quick, I requested pictures of the vehicle, I was sent a text message that I replied YES to in order to receive the pictures and heard nothing back from them and it's been 8 days. I received an email from the internet manager yesterday inquiring about my experience and I replied with my "disappointed" story and heard nothing else.
Business response:
Ziad, thank you for the review. I understand Jacque just emailed you a video of the vehicle. Our apologies for the delay. Please let us know if you didn't receive it.
Very professional response.
In response to my request for a quote for a particular car, I received a message saying a sales person would contact me, but no one did. After a few days, I wrote to the dealership saying no one contacted me, and now, days later, they still haven't contacted me. Horrible service from this dealership. How disappointing! They'll have to have the exact car I want for a steal of a price before I'll buy from them...
Quick dealer response. Very attentive to any buyer questions.
Frequently asked questions about Honda of Kirkland Service Center
How is Honda of Kirkland Service Center rated?
Honda of Kirkland Service Center has a 3.8 star rating with 211 reviews.
When is Honda of Kirkland Service Center open?
Honda of Kirkland Service Center is open now. It will close at 6:00 p.m.
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