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Honda of Kirkland
- Car Dealers
- Kirkland, WA
About this business
Location details
12420 NE 85th St, Kirkland, WA, 98033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Nobody got back to me beyond the initial contact.
Business response:
Hi Krista, thanks for leaving your review. My apologies for us not getting back to you. I'm investigating this communication breakdown right now and I see a cargurus request in our system and want to make sure it's the right person. It looks as though several emails were sent to the cargurus anonymous email address. Is it possible they were caught in your spam filter? Would it be possible for you to either email me at cargurus@kirklandhonda.com or call me at 425.897.5369 so that I can verify the correct name? I'd like to get... read more
Everyone involved with looking at the car, buying th car, the finance department, and customer relations were all very friendly and helpful.
Honda of Kirkland staff were courteous and knowledgeable. No pressure and we got the vehicle we really wanted.
Business response:
Thanks for the review! Glad we could be of service.
Didn't have a ride to look at car so they got me a LYFT ride on their tab.
Business response:
Thanks for the review. Hopefully you were able to drive home in a new car...
They responded the car was not the color we wanted
As a first time car buyer my experience with Honda of Kirkland was great. I came in and spoke with Chad. He is awsome. He was able to answer all my questions and was not pushy. I ended up taking my desire car home.
They were very upfront and honest. Exttemely professional.
Business response:
Thanks for the review! We were happy to help!
I went to the dealer, test drove the car, took the car and paid for a third party inspection and after all pricing had been negotiated, they told me that they could not sell me the car because the title had not been cleared by the previous owner's bank. I was very frustrated to have lost time and money and would not recommend working with this dealer as a result.
Business response:
Thank you for leaving your review. We apologize that we could not immediately sell the vehicle to you. Sometimes circumstances outside our control affect whether or not we can actively sell a vehicle. Again, our apologies.
The initial response from a salesperson was quick, I requested pictures of the vehicle, I was sent a text message that I replied YES to in order to receive the pictures and heard nothing back from them and it's been 8 days. I received an email from the internet manager yesterday inquiring about my experience and I replied with my "disappointed" story and heard nothing else.
Business response:
Ziad, thank you for the review. I understand Jacque just emailed you a video of the vehicle. Our apologies for the delay. Please let us know if you didn't receive it.
Frequently asked questions about Honda of Kirkland
How is Honda of Kirkland rated?
Honda of Kirkland has a 4.5 star rating with 2,999 reviews.
When is Honda of Kirkland open?
Honda of Kirkland is closed now. It will open at 8:30 a.m.
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