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Honda of Aventura
- Car Dealers
- North Miami Beach, FL
About this business
Location details
2150 NE 163rd St, North Miami Beach, FL, 33162, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Team at Honda of Aventura went above and beyond to provide exceptional service.From the moment you walked in, they likely made you feel welcomed and valued. Whether it was their attentiveness to your needs, their knowledge about the vehicles, or their willingness to address any concerns you may have had, it's clear that they prioritized your satisfaction.Finding a dealership where you feel comfortable and supported can make the car-buying process much smoother and more enjoyable. It's great to have such a positive experience... read more
The hallmark of Honda of Aventura is undoubtedly its commitment to customer satisfaction.From the knowledgeable sales team to the attentive service staff, every interaction I had was characterized by a genuine desire to help and a dedication to excellence.One of the things that stood out to me during my visit was the level of expertise demonstrated by the staff. Whether it was helping me find the perfect vehicle or explaining the intricacies of the purchasing process, I felt confident that I was in good hands every step of t... read more
**************** before you pay Ive been charged more then estimated
This dealership does not value customer relations in the least. Bought a certified pre owned car and there was an issue with an axle that was noticed less than 2 weeks in. Attempted to cancel sale as outlined that I could in my contract. They breached and said that theyre only willing to repair the axle. Got the car back and there was something new wrong with it that wasnt wrong prior to repair. From the salesperson to the general manager, what theyve talked is hogwash. There is no desire or willingness to serve a customer. ... read more
Terrible experience buying my leased Honda. Presented initially with wrong buyout price plus several questionable fees ,given wrong information on recertification and warrenties,canceled my Sirius subscription and came home to discover a Crack in backup light which I am sure occurred when they washed the car but refuse to accept responsibility for.
Go somewhere else. Service gets a BIG ZERO. I scheduled 4 maint items. Two done properly. Other two - not so good. Asked for 3 wiper refills, got two. Asked for oil change with regular oil, HOA put in full synthetic instead and for $25 more. Still waiting for refund. Horrible to nothing responses. Go somewhere else JH
We were potential customers that wanted to purchase a vehicle through Honda Aventura a few times and our experience was atrocious. The sales person did not want to disclose or was "unaware" of the return policy and then when we asked the manager and he rudely responded with "THIS IS NOT A CAR YOU CAN BUY FROM WALMART SO ALL PURCHASES ARE FINAL AND NO REFUNDS!" When asked if the certification and recondition fee is optional he said that it was mandatory because there is a "shortage of used cars" in the market and that this is... read more
I was notified by Honda, Saying that my 2019 Honda Accord Sports has a recall. I made the appointment with Honda of Aventura to have the problem taken care of. I am going on my third appointment trying to get my recall done. What I got was the manager and I was told that her name was ******** ****** if that's even her real name, spoke down to me and then hung up the phone in my face. After buying three brand new cars and being a loyal customer. This is how I get treated by HONDA OF AVENTURA. By the way my recall is still not... read more
Business response:
Honda of Aventura has investigated the details stated in the review by Customer *****. Regretfully, due to circumstances outside of our control, the service and parts department have been unable to meet the demands of customers recalls and other repairs due to a shortage of Parts available at any given time. There are Nationwide (as well as Worldwide) production and shipping deficits affecting the automotive industry. We extend a sincere apology to Customer *****, for the inconvenience she has faced. After speaking to the pa... read more
Please do not purchase from this dealership. This is the worst facility in south Florida. I regret purchasing my vehicle and am thinking about reporting this dealership due to them being deceitful about the vehicle I purchased and deceitful about escalations I made. The managers are terrible and lie every step of the way along with sales and customer service departments. The only good experience I had with this facility was the Title and Registration worker *******. If I can help one person and save them from purchasing a ve... read more
Frequently asked questions about Honda of Aventura
How is Honda of Aventura rated?
Honda of Aventura has a 4.6 star rating with 4,327 reviews.
When is Honda of Aventura open?
Honda of Aventura is closed now. It will open tomorrow at 9:00 a.m.
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