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Honda of Aventura
- Car Dealers
- North Miami Beach, FL
About this business
Visit Honda of Aventura for a fine selection of new and used Honda cars, SUVs, and trucks for sale. Our finance team offers great financing options and will help you obtain a car loan. If your vehicle requires servicing or repair, our Honda certified technicians are standing by ready to diagnose and repair your vehicle. Come stop by our Honda dealership today and shop our fantastic new Honda specials, used car offers, Honda lease deals, or schedule a service appointment online through our website. Our dealership serves North... read more
Location details
2150 NE 163rd St, North Miami Beach, FL, 33162, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Terrible experience buying my leased Honda. Presented initially with wrong buyout price plus several questionable fees ,given wrong information on recertification and warrenties,canceled my Sirius subscription and came home to discover a Crack in backup light which I am sure occurred when they washed the car but refuse to accept responsibility for.
Go somewhere else. Service gets a BIG ZERO. I scheduled 4 maint items. Two done properly. Other two - not so good. Asked for 3 wiper refills, got two. Asked for oil change with regular oil, HOA put in full synthetic instead and for $25 more. Still waiting for refund. Horrible to nothing responses. Go somewhere else JH
We were potential customers that wanted to purchase a vehicle through Honda Aventura a few times and our experience was atrocious. The sales person did not want to disclose or was "unaware" of the return policy and then when we asked the manager and he rudely responded with "THIS IS NOT A CAR YOU CAN BUY FROM WALMART SO ALL PURCHASES ARE FINAL AND NO REFUNDS!" When asked if the certification and recondition fee is optional he said that it was mandatory because there is a "shortage of used cars" in the market and that this is... read more
I was notified by Honda, Saying that my 2019 Honda Accord Sports has a recall. I made the appointment with Honda of Aventura to have the problem taken care of. I am going on my third appointment trying to get my recall done. What I got was the manager and I was told that her name was ******** ****** if that's even her real name, spoke down to me and then hung up the phone in my face. After buying three brand new cars and being a loyal customer. This is how I get treated by HONDA OF AVENTURA. By the way my recall is still not... read more
Business response:
Honda of Aventura has investigated the details stated in the review by Customer *****. Regretfully, due to circumstances outside of our control, the service and parts department have been unable to meet the demands of customers recalls and other repairs due to a shortage of Parts available at any given time. There are Nationwide (as well as Worldwide) production and shipping deficits affecting the automotive industry. We extend a sincere apology to Customer *****, for the inconvenience she has faced. After speaking to the pa... read more
Please do not purchase from this dealership. This is the worst facility in south Florida. I regret purchasing my vehicle and am thinking about reporting this dealership due to them being deceitful about the vehicle I purchased and deceitful about escalations I made. The managers are terrible and lie every step of the way along with sales and customer service departments. The only good experience I had with this facility was the Title and Registration worker *******. If I can help one person and save them from purchasing a ve... read more
I recently purchased a vehicle the experience I underwent was absolutely atrocious. Every stigma about dirty car salesmen trying to to weasel you out of as much as they can through lies and false promises they fulfilled to the tee. Talking to Mr. **** I was forced to purchase an imaginary "locationally transferable" third-party oil change plan I told them I didn't want, need, or have any desire to entertain. I ended up being charged for it anyway and after trying to remain peaceful and suck it up anyway, years later have yet... read more
Business response:
We are are regretful to have received such a review. After researching the customer name, we see the date of purchase as 4/23/2018. We do not have record of selling, or charging customer ******, for an oil change plan at that time. It is our goal to provide excellent customer service, and attempt to satisfactorily resolve any customer complaints or issues. Someone will reach out to customer ****** via telephone, in attempt to resolve his compliant.
Frequently asked questions about Honda of Aventura
How is Honda of Aventura rated?
Honda of Aventura has a 4.6 star rating with 4,057 reviews.
When is Honda of Aventura open?
Honda of Aventura is closed now. It will open at 9:00 a.m.
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