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Hometeam Properties
- Property Management
- Columbus, OH
About this business
Hometeam Property Management, Columbus, Ohio, has one of the largest selections of single-family homes for rent in The Ohio State University district. All of our homes are newly or recently remodeled with hardwood floors, porches, decks, security systems and much more! Outside the campus area, we also own and manage multiple single-family homes around the Columbus area, including in German Village, Whitehall and Reynoldsburg.
Location details
222 East 11th Avenue, Columbus, OH, 43201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Horrible customer service. They intentionally ignore emails and phone calls to avoid helping their tenants.
Business response:
Dear **** ******** Hometeam Properties would like to first and foremost apologize for your customer service experience. Our goal is to ensure that we communicate with all of our tenants in a timely manner. We take pride in ensuring our tenants needs are being met and we strive to ensure all tenant concerns are addressed. Please forward any outstanding issues you may have to info@hometeamproperties.net or call us at ###-###-#### to schedule a time to further review your concerns. Thank You, Hometeam Properties Management
Hometeam properties are truly terrible. They posted a unit on ********** that I wanted and said they’d take my voucher. I had the voucher solely based on the fact that I qualified for aging out of the system in 2013. They lied and said that I had to be approved through hometeam only and that I could take the steps forward to secure the unit. This was all last month. I go up to the place and they’re discussing on how they let another person view the unit even though I was first. Then the lady Ashley comes in and tries to lie ... read more
Business response:
Dear Ms. ********, Hometeam Properties would like to send our sincerest apologies for what you had to endure during your renting search. Our mission is to make sure we provide the best living experience to everyone. We appreciate you bringing your concerns to our attention and we want to wholeheartedly apologize for the miscommunication. The property you inquired about is going up for sale and unfortunately we were not able to accommodate your inquiry for that specific property. If you would like any further information on a... read more
So my son lives with 6 other male friends in a home team owned property. They have been there for about 4 months. They have had plumbing issues from day 1. Now, in mid-December, they are billing all of the boys - the parents - for $700 for their plumbing woes. They state that its the boys' fault. However, upon further examination, it looks as if the female occupants prior to their arrival were a little careless with their products. They've scared the boys into thinking they face eviction if the bill isn't paid. I just wonder... read more
Business response:
Hometeam Properties representatives met with the residents and came to an agreement. Both parties agreed that Hometeam Properties would split the bill in half. Hometeam Properties strives in resolving all concerns with their residents and looks forward to a great resident and landlord relationship with all current and future residents.
The employees at Hometeam Properties Management Company have not been receptive of our issues. Debbie, Randi and Ashley do not communicate between themselves. This creates a huge problem when 2 of the renters are told one thing from Ashley and the other 4 are told something completely different from Randi. When a $165 mistake is made and it falls on one of the college students, they refuse to admit to any wrong doing. As a matter of fact, they will laugh at the matter. I also contacted Tom D******. Tom D****** is listed as t... read more
Business response:
Dear Ms. ****, Hometeam Properties would like to extend their dearest apologies for the misunderstanding. We understand your frustration and would like to explain the miscommunication further. To further explain the situation, one of the roommates picked up parking passes the night towing was turned on. The roommate failed to communication to the remaining roommates that they had the parking passes in their possession, therefore, resulting in internal miscommunication outside of our control. Again, we apologize for the misun... read more
Son moved into apartment yesterday. Apartment had damage from previous tenant that was not repaired. Dirty, scratches floors, scuffed walls, broken blinds. Upon entering the apartment it was discovered that the previous tenant had not emptied the refrigerator. The electricity had been shut off with food still inside. This was left for several weeks. The apartment smelled like death upon entrance. Hometeam had the apartment cleaned (no repairs done). But flies and maggots remained. My son cannot use the refrigerator due to th... read more
Business response:
Hometeam Properties proactively resolved all outstanding issues at ** *** **** **. We inspected the unit and in turn replaced the refrigerator, conducted a deep clean, and completed all outstanding service requests. There are currently no outstanding maintenance requests or issues at this time.
terrible customer service . Stuck with the lease , don’t bother resolving an issue because unfortunately they don’t admit their mistakes instead they were very confrontational and abrasive towards me and my roommates got not apology whatsoever , when we asked for our money back the manager was extremely rude implied it wasn’t an option and bragged how she had been to court before for that particular matter so it seems like to me they have unhappy customers frequently and have no compassion towards them , and by the way that ... read more
Business response:
Dear Ms. *********, We would like to first and foremost sincerely apologize for any outstanding issues you may have. We want to thank you for bringing your concerns to our attention and we want you to know that we take all future and current resident concerns very seriously. From our records, it appears that you moved into your apartment with no issues and have not had any maintenance requests or outstanding issues that have been brought to our team's attention. Please reach out to us directly if this is not the case or if t... read more
Frequently asked questions about Hometeam Properties
How is Hometeam Properties rated?
Hometeam Properties has a 3.6 star rating with 1,068 reviews.
When is Hometeam Properties open?
Hometeam Properties is closed now. It will open at 9:00 a.m.
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