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30 Prospect Ave, Hackensack, NJ, 07601, United States
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I’ve had to go on multiple occasions to the ER which has been absolutely gross. I’ve been given a blood stained blanket, put in isolation (for no reason) but the isolation room was disgusting, the garbage was overflowing, I have been left with a failed IV attempt hanging out of my arm that I had to remove myself, also I was placed in a waiting room waiting for ultrasound and when they came to get me they disconnected my IV and blood went all over the floor... when I was done with ultrasound and brought back down to the waiti... read more
Everyone is great at the practice.
I always viewed this hospital as the best one in the tri-state area. However, my most recent visit with a family member proved that this hospital is one of the worst hospitals in the state. We were put in a hallway for three days. We received little to no care. It was only after I repeated called or tried to track down a nurse or a doctor, did I receive any help. The worst part was we were not alone there were many patients being ignored and neglected through the ER in hallways. I would recommend going to Valley Hospital.
Made an appointment based on a recommendation from a Moms group on Facebook and they scheduled me for bloodwork and never told me to be fasting..... this should be part of the speech they give ALL new patients. Now I have wasted time with NO apology or explanation given by the staff. Also i need to mention that when i was brought into the room it was still dirty. She cleaned it in front of me....disgusting !!!! Very disappointed!!!
One of the best practice in our area
If you're sick, don't go to HUMC. The emergency room is a zoo. Very little consideration is given to the patient and the family. The staff cannot be bothered by questions or be asked for anything needed. The patient floors are so understaffed that the patient's needs are rarely met. The CNA's are so underpaid and understaffed that sterile conditions are rarely met. On my last visit there, I checked myself out because I only got sicker by remaining there. When my doctor was told what I did, he said "I actually understand. Wha... read more
HMH Hackensack University Medical Center has a 3.9 star rating with 3,327 reviews.
HMH Hackensack University Medical Center is open now. It is open 24/7.
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