Hillary E Norton MD

Stephen Maras 

on Healthgrades

a year ago

Very simply I contacted her office to see if an appointment was available. I described that I was in major pain and couldn't take pain killers because of other health issues. Rather than responding to my query regarding an appointment the scheduler had to review the fact that the office had a hundred referals a day and could only put me on a list according to date delivered. I emailed the scheduler reviewing my constant acute pain and rather that responding to me as a human being telling me that appointments were backed up f... read more

Virginia Gonzales Moench 

on Healthgrades

a year ago

She cured me of polymyalgia. My other Dr. said I’d have it the rest of my life. Forever grateful to her.!! She’s also curing a relative of rheumatoid arthritis. No more signs of it on her hands! 

Anonymous 

on Healthgrades

a year ago

I went in around November 2022 for chronic pain and suspected an autoimmune disorder because of family history. Dr. Norton barely looked at me and barely did an exam. I had to get some blood work done (at least she was thorough) and long story short, by Jan '23, they were very confused about where my lab results were. They asked me if the lab tech sent me my results directly (who does that? I have never had that happen in my life). Finally, they figure it out. They had them Feb but never called me to tell me. I did not get m... read more

Anonymous 

on Healthgrades

2 years ago

Dr. Norton is great, but her office staff is not friendly. The office manager makes decisions unilaterally which are not patient centered, therefore patients are not given the quality care they deserve. The staff acts like they are afraid to say anything other than the rhetoric they were trained to say. It appears to be a hostile working environment to me. 

Tudor 

on Healthgrades

2 years ago

Dr. Norton was extremely professional and efficient. In 1 week I got my results back and the treatment was in place with significant improvement of my symptoms. 

Richard Juel MD 

on Healthgrades

3 years ago

I have been a patient since 2013. Dr Norton has managed my RA very successfully. She explains everything in great detail and listens to any RA-related problems that I infrequently have. Her office staff is courteous and efficient. I can recommend Dr Norton without reservations what so ever. 

Geraldean 

on Healthgrades

3 years ago

Dr. Norton and Susan Barrett are good physicians, however, the new office manager is rude and unfriendly. 

Anonymous 

on Healthgrades

3 years ago

As other reviews have noted, phone calls are not returned and the staff is extremely rude. I think it’s telling that the negative reviews far outweigh the positive ones on this and other websites. I was forgotten about and left sitting in an exam room for over an hour and a half while listening to the staff have lunch. When Dr. Norton breezed in she didn’t acknowledge that I had been kept waiting and didn’t even spend five minutes with me. One staff member dropped the ball on renewing my prescription; I had to purchase the d... read more

Peggy 

on Healthgrades

4 years ago

I love the way I'm treated at Dr. Norton's office. Everyone is so kind and helpful. Because Dr. Norton has Ankylosing Spondylitis as I do, she really understands my problem. She changed my treatment program and I'm doing much better. I was treated poorly by another Dr. so it's nice to have someone so kind and considerate.