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Hillary B. Siebeneck, MD
- Dermatologists
- Latham, NY
About this business
Dr. Hillary Siebeneck, MD is a dermatologist in Latham, NY and has been practicing for 21 years. She graduated from Jefferson Medical College Of Thomas Jefferson University, Thomas Jefferson University in 1998 and specializes in dermatology.
Location details
713 Troy Schenectady Road, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a very good experience at dr Siebeneck's office. She did a very complete skin cancer screening and also froze off some precancerous lesions on my scalp. I will now go for screenings every 6 months and I feel,so much better about my skin cancer prevention in her hands! I recommend her and her staff very highly!
Business response:
Hi there, thanks for taking the time to share your feedback! We're happy to hear you had such a positive experience with Dr. Siebeneck and that she put your mind at ease. Thanks for the recommendation and please let us know if we can do anything in the future. Thanks.
I had a very positive experience at Dr. Siebeneck's office. I came in as a new patient for a full body skin cancer screening and also to talk about my eczema. Dr. Siebeneck was very professional and answered all my questions. She did a thorough exam. She also gave me some helpful skin care tips and a very good medicine for my eczema. Her staff was as friendly and warm as she was! I recommend this office very highly!
Business response:
Thanks again, Irene, for your positive feedback. We appreciate you taking the time to tell us about your great experience with Dr. Siebeneck. Have a great day!
My husband and I have been loyal patients of Dr. Siebeneck for years and we love her! She is always very professional and thorough and has a great bedside manner! She treats us for pre-cancerous lesions and has diagnosed and treated my husband for skin cancer. We recommend her very highly!
Business response:
Hi Mary, thanks for your kind words regarding Dr. Siebeneck! We're happy to hear that she has taken such great care of you and your husband. Thanks again for taking the time to share your experience and for your recommendation!
I visit Dr. Siebeneck's office twice a year for skin cancer screenings and she is very personable and efficient. She has accurately diagnosed 2 basal cell skin cancers over the last 5 years and she has referred me to a very good plastic surgeon to have them removed. She is warm and professional and really cares about her patients. I recommend her very highly.
Business response:
Thanks for taking the time to share your feedback. We're so happy to hear you've had such a great experience with Dr. Siebeneck and others involved in your care. Thanks for your recommendation!
30+ min wait in waiting room with every visit. If you cancel an appointment you have to wait another 4 months even if you are on a 6 month skin cancer check. Not sensitive to cosmetics - Putting Vaseline on your face is not a solution.
Business response:
We are sorry to hear you were not satisfied with your experience with us. We strive to provide the best possible customer service and patient experience. We would love to hear from you to learn how we can improve. We encourage you to contact our patient experience facilitator at (518) 782-3757.
3 people in my family have gone here. All with the same bad experience. You wait 6 months to get in. Then you wait an hour in the waiting room, another half hour in the consulting room and the doctor spends less than 10 minutes with you. The staff is uninterested and ineffective. If you try to call with an issue you sit in hold for 20 minutes. Getting a simple refill is time consuming and frustrating. Going somewhere else. You should too. Note-this site makes me give at least one star.
Business response:
We appreciate all feedback, both positive and negative. We strive to provide the best possible customer service and patient experience. Your feedback lets us know what we are doing right and where we can improve. Because federal privacy laws govern patients' protected health information, it is not our policy to substantively respond to any online review. We encourage anyone who wishes to further discuss their experience contact our patient experience facilitator at (518) 782-3757.
She will not respond to any emergency. Only cares about getting easy money. I can't believe she took the Hippocratic oath. Does not care about her patients. They are all dollar signs!!!
Business response:
We appreciate all feedback, both positive and negative. We strive to provide the best possible customer service and patient experience. Your feedback lets us know what we are doing right and where we can improve. Because federal privacy laws govern patients' protected health information, it is not our policy to substantively respond to any online review. We encourage all patients who wish to further discuss their experience contact our patient experience facilitator at (518) 782-3757.
If you have a skin emergency, no matter how long you have been a patient of hers, she will not respond even if asked to do so by the primary care doctor, who ironically had recommended her years ago!! My husband has a rash that spread and now covers his top body. She has refused to see him and her office has repeatedly said that he can come in two months even after being prodded by the primary physician. Unfortunately, Dr. Siebeneck has NO concern for the suffering of her patients.
Dr. Siebeneck is very nice but always rushed. Expect to wait a couple of months for an appointment. You will wait at least 30 mins in waiting room plus another 15-20 mins in exam room before you see the doctor (actual time with doctor will be less than 10 minutes.) After repeated visits to address a chronic skin-related issue with no improvement at all, I have decided to go elsewhere.
Frequently asked questions about Hillary B. Siebeneck, MD
How is Hillary B. Siebeneck, MD rated?
Hillary B. Siebeneck, MD has a 3.4 star rating with 75 reviews.
When is Hillary B. Siebeneck, MD open?
Hillary B. Siebeneck, MD is open now. It will close at 6:00 p.m.
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