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Hill Country Outdoor Power
- Lawn Services
- Bear Creek, TX
About this business
We offer name brand outdoor power equipment such as Toro, Snapper, STIHL, Echo & more in a wide variety of models & prices. From utility vehicles for carrying, hauling or towing, to push or riding mowers, chainsaws, blowers, trimmers, mower attachments, garden tools & equipment and a host of lawn & garden accessories we have the best selection in Austin! We offer service too! As an authorized dealer and warranty service center you can be assured that your product is serviced correctly. We strive for long term relationships w... read more
Location details
12014 US-290, Bear Creek, TX, 78737, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
****************. I placed my order and they cannot deliver. Repeated contact offered no results. ******! ******!
Absolutely the worst shipping policy EVER! They give your order to ***. They give it to an absolutely WORTHLESS subsidiary of the parent company. From there, you are screwed. I have had two EIGHT PLUS DAY deliveries from ****** to my house. I physically live 1-1/2 hours from ******. I AM DONE WITH PARTS TREE!
The slowest shipping ever. If you want your part, be prepared to wait for a week or so or more
if a part is unavailable, you should say so on your site. I would have bought from someone else. says 6 to 12 day delivery. I ordered 5/29. got e-mail on 6/6 that part is back ordered from manufacturer and will be here someday. **************** verified this. I mow 6 acres every week. I figured on 6 to 12 day delivery like they say. now It will cost me hundreds to get this **** hogged while I wait for a part I paid for and did not get and may be weeks more before I get it? does this sound like good business to anyone?
How does a company justify selling me an item, putting a hold on my card then instead of a shipping confirmation, sending an email from ******* saying "its gonna be an additional $50 for shipping because the item is bigger than we thought"? You don't know the size of the items you are selling? That's some BS.
Business response:
Thank you for your feedback on the additional shipping fee for the oversize/overweight replacement lawn mower deck you ordered.We're very sorry you were unhappy with our process. As we responded in your other reviews, since you did not authorize the shipping expense we have cancelled your order and informed your bank to release the pre-auth placed on your credit card. We hope you have been able to find the part locally, to avoid shipping, and we wish you the best of luck in ***********! Best Wishes, *************************... read more
After purchasing parts for my lawnmower, and getting the ************ and shipping. The company reached out to me and said that the shipping is now 300 dollars more, this company is nothing more than a scam and should be ashamed of themselves for stating an additional cost after already agreeing to the original price and shipping.
Business response:
Thank you for your feedback on the freight shipping fee for the oversize/overweight replacement part you ordered. We're very sorry you were unhappy with our process. We hope you have been able to find the part locally, to avoid shipping, and we wish you the best of luck in ***********! Best Wishes, **************************
Dear ****,When I opened your shipment to install the ***************** ENGINE, **** GROSS HP, that I ordered, I confirmed that you sent me a **** HP ****** and ******** engine which, by the way, was built almost 18 YEARS AGO on 12/13/2005. In fact, ****** and ******** no longer manufactures this engine and hasn't for years. Apparently, you've had this item sitting in your warehouse for close to 18 YEARS and decided to dump it on me. I should have realized this when the box arrived, as it looks like it's more than 18 years ol... read more
If this place is related to partstree.com it is a joke. I've ordered a new carburetor twice from them both time their website says it's in stock but after a week and a half they send a email saying it's out of stock with no restock date. Never doing business with them again.
I own a small engine shop. PartsTree is my go to on hard to find parts. They ship quickly and have fair prices.
Frequently asked questions about Hill Country Outdoor Power
How is Hill Country Outdoor Power rated?
Hill Country Outdoor Power has a 3.9 star rating with 217 reviews.
When is Hill Country Outdoor Power open?
Hill Country Outdoor Power is closed now. It will open tomorrow at 8:00 a.m.
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