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Hertz - MITCHELL FIELD AP

4.5

About this business

Location details

MITCHELL FIELD AP, 5300 S HOWELL AVE, MILWAUKEE, WI, 53207, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 11:00 p.m.
Tue6:30 a.m. to 11:00 p.m.
Wed6:30 a.m. to 11:00 p.m.
Thu6:30 a.m. to 11:00 p.m.
Fri6:30 a.m. to 11:00 p.m.
Sat6:30 a.m. to 11:00 p.m.
Sun6:30 a.m. to 11:00 p.m.
4.537 reviews
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Diosa De V.'s profile image
Diosa De V. 
a year ago

Scam. Charged twice in one week, in person, text, and online. Went through BBB and corporate for months. No resolution. Also turned the car in early and still charged for turning it early and for a full week. No damage to the car, nothing. Beware they will double charge even if you go in person and you will not get your money back, even if you complaint at corporate. As a matter fact, they will back date it to a previous. Even with evidence of the double charge i.e. bank statements and your own banks corporate office. They w... read more

Kim V.'s profile image
Kim V. 
a year ago

***BEWARE***If I could give ‘no stars’ I would. This location is a joke. Today I arrived to pick up my car and the manager told me there were no cars, despite my reservation. He said he was expecting cars to come in soon. I had no option but to wait. Another couple came in a few minutes after me also to pick up their car. The manager told all of us there would be no more cars available today. So not only did he lie to me but this manager did not apologize, nor did he offer to help me locate another car. So the other c... read more

Malik S.'s profile image
Malik S. 
a year ago

This place should definitely be shut down with all the awful reviews people has given them. Service is beyond bad and past Awful. How does the owners allow this rude unprofessional service to continue. I'm certain that it has effected their bottom line. Anyone that has ever rented there has stated that they will never come back again.. 

M E.'s profile image
a year ago

This place will outright lie to you to make more money. I had already rented an electric car off of priceline a month ago and when I arrived late on a Friday. Christina told me that the electric car would not be able to go to Bensalem 30 mins away. She said the car would have to be charged for 2 hours. Already, the Hertz shuttle didn't arrive at the airport for 45 ins. A nice guy from rival rental company picked us all up to take us there. Additionally, she said I would have to pay for the tolls through Hertz. She incorr... read more

Scott M.'s profile image
Scott M. 
a year ago

This is a Hertz franchise, and provided the worst car and rental experience I've ever had with Hertz or anyone else. Car was horrible, and then when I proactively tried to report all of the issues, basically said they would look at it, but that it is "usually user error", like I was some idiot. Don't trust my opinion, go out and read all of the horrible reviews that have been left, and find another rental elsewhere!  

Tim Carlson (.'s profile image
Tim Carlson (. 
2 years ago

As a longtime Hertz customer and very frequent traveler, I will tell you the Hertz counter staff at the Savannah airport is the most inefficient and incapable staff I've encountered, anywhere, in a long time. Lots of action behind the counter, such as people talking and checking their phones, while one inept associate was working the desk. Only one customer was ahead of me, but I stood there for almost 20 minutes without being helped, or even being acknowledged. When I finally spoke up and advised I had been standing there f... read more

Hassan A.'s profile image
Hassan A. 
2 years ago

Hertz Global Holdings [Dollar Rent A Car, Firefly Car Rental, & Thrifty Car Rental] Hertz [the best car rental co.] + Hertz President's Circle = Major concerns/issues @Hertz.Las.Vegas.Airport[Please revisit the management qualifications & the standards.] Deep dissatisfaction with the recent car rental experience I had with Hertz. It is essential to bring to your attention the unprofessional behavior of Hertz Global Holdings staff and the deplorable condition of the vehicle I rented, which was far below the expected standa... read more

Kristen C.'s profile image
Kristen C. 
2 years ago

My boyfriend and I were traveling to Memphis, TN for the St. Jude marathon event. We were told we could not get on the plane because we were "three minutes late." We ended up having to rent a vehicle from Hertz and drive 7 hours to our location. Marilyn was our Hertz assistant at the New Orleans airport. She was PHENOMENAL! I was of course in tears because I didn't want to miss the deadline to pick up our packets and we had a 7 hour drive in front of us. She provided GREAT customer service and comforting words. She was very ... read more

Cynthia R.'s profile image
Cynthia R. 
3 years ago

SCAMMERS!!! Absolutely the WORST experience I have EVER had! After not correctly booking my reservation on a company account and holding $580 on my card they charge me with "Damages for smoking in the car" I haven't touched a cigarette in 25 yrs!!!! These people will do what ever it takes to make a buck! I will NEVER USE this company again!!!  

Frequently asked questions about Hertz - MITCHELL FIELD AP

How is Hertz - MITCHELL FIELD AP rated?

Hertz - MITCHELL FIELD AP has a 4.5 star rating with 37 reviews. 

When is Hertz - MITCHELL FIELD AP open?

Hertz - MITCHELL FIELD AP is open now. It will close at 11:00 p.m.  

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