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Hertz
- Car Rental
- Charlotte, NC
About this business
Specialties We pride ourselves in providing products and services to meet all our travelers' needs. Choose a car that fits your style from over 10 vehicle collections including; Green Traveler, Prestige, Adrenaline, and DreamCars®. Utilize our mobile application on your iPhone or Android phone and to make and modify bookings from anywhere. Ensure peace of mind with our optional protection packages or emergency roadside assistance. Add Hertz NeverLost® or Sirius XM® Radio to enhance your trip. Simplify your charge... read more
Location details
5400 Airport Dr, 5489 Josh Birmingham Parkway, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 6:00 a.m. to 11:00 p.m. |
Smooth process from picking up car through return.
Everything was fantastic. I was travelling with someone in a wheelchair and they happily switched car to one that could accommodate her needs. At check in the gentleman was very helpful. In addition, the car was parked a long way away upon arrival and a very nice attendant went and picked it up for me. Drop off was very quick and they took us back to the terminal. Very good experience.
Only very small car available. I am suppose to have automatic upgrade. When I asked if there was one available I was put into a car reeking of smoke with fragrance sprayed to mask it. The car was old and felt unsafe. There was no Bluetooth or cruise control available. The center console was missing a plastic part and you could see to the floor of the car. One of my worst rental experience, thankfully it was for less than 24hrs.
Everything was perfect
The experience is very smooth. Prior to my arrival I receive an email which contains the car information as well as what stall it is in. The email also provides the option to upgrade or change my car. It's a very quick process.
Everything went great. Car was clean and ready when I arrived.
Outstanding customer service when I returned, very professional agent, helpful, patient, courteous
Good car and prompt service
Easy and fast!
Frequently asked questions about Hertz
How is Hertz rated?
Hertz has a 3.6 star rating with 1,745 reviews.
When is Hertz open?
Hertz is closed now. It will open at 6:00 a.m.
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