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Hertz - Charlotte, NC

3.8
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About this business

Specialties We pride ourselves in providing products and services to meet all our travelers' needs. Choose a car that fits your style from over 10 vehicle collections including; Green Traveler, Prestige, Adrenaline, and DreamCars®. Utilize our mobile application on your iPhone or Android phone and to make and modify bookings from anywhere. Ensure peace of mind with our optional protection packages or emergency roadside assistance. Add Hertz NeverLost® or Sirius XM® Radio to enhance your trip. Simplify your charge... read more

Location details

5400 Airport Dr, 5489 Josh Birmingham Parkway, Charlotte, NC, 28208, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 11:00 p.m.
Tue6:00 a.m. to 11:00 p.m.
Wed6:00 a.m. to 11:00 p.m.
Thu6:00 a.m. to 11:00 p.m.
Fri6:00 a.m. to 11:00 p.m.
Sat6:00 a.m. to 11:00 p.m.
Sun6:00 a.m. to 11:00 p.m.
Review Performance in the last  
6 months
3.81,598 reviews
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Jack M.'s profile image
Jack M. 
on Birdeye

6 years ago

Flew in to Charlotte on Monday 6/26. Very friendly staff. 

Terry's profile image
Terry 
on Birdeye

7 years ago

Fd mark was awesome !he answered my question right away regarding our mutual customer with hotwire! 

Dahir S.'s profile image
Dahir S. 
on Birdeye

7 years ago

Worse rental customer service experience ever. Made reservation for a rental for weeks. Initial quote I was given was $300 and when I went there to pick up the vehicle, I was told there was additional fee charges for underage and airport. Tried to cancel the reservation but wouldn't allow me to cancel. My total went from $300 to $680 and I ended up getting the rental. Couple days later they charged me another another $320 for underage and airport fees. Went back to location for explanation and all their explanations from co... read more

Anonymous's profile image
Anonymous 
on Birdeye

8 years ago

Always on airport rental service. Makes my trips easier to find and return cars. Customer service was awesome as well. 

DARRYL B.'s profile image
DARRYL B. 
on Birdeye

8 years ago

Smooth great experience 

JERRIE F.'s profile image
JERRIE F. 
on Birdeye

8 years ago

Enjoyed the VW SUV 

RUIZ  JUAN R.'s profile image
RUIZ JUAN R. 
on Birdeye

8 years ago

Always an excellent service! 

DANIEL M.'s profile image
DANIEL M. 
on Birdeye

8 years ago

Car was there. Had a light on. Desk person came over and fixed it and we were on our way. All fine after that 

BRIAN S.'s profile image
BRIAN S. 
on Birdeye

8 years ago

Great staff, been going there for years. I love the Charlotte team, and now with the new facility it's even better! 

Frequently asked questions about Hertz

How is Hertz rated?

Hertz has a 3.8 star rating with 1,598 reviews. 

When is Hertz open?

Hertz is open now. It will close at 11:00 p.m.  

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