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customized cakes
7560 Holabird Ave, Dundalk, MD, 21222, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Lily loved her Minnie Mouse cupcake cake!!! We all did! Thanks so much for making her 2nd birthday so special!!! Love you guys!! PS the kids loved the mini Oreos!
Business response:
Thank you so much for the awesome review and for posting a picture. Happy 2nd birthday lily.
My first time ever having dessert from Herman's Bakery. Had a sugar free strawberry shortcake. Was wonderful!!!
Horrible experience. Bridal room is a mess! The cupcake stand was still dirty from the last time it was rented. I had to point it out and wait for them to clean it. Had to go back four times to get the deposit, which they were going to turn me away again because no one knew how to do a refund until I complained. The credit is still not on my account from 4 days ago! So sad. I was born and raised in the area and Herman's has been there a long time but it has gone down hill. Now waiting again to find out where my credit is. An... read more
Business response:
Hi Dawn, So sorry we have not gotten your rental refunded to you. I have been out on family medical and just was informed this evening. I will make sure your deposit is taken care of in the morning. I will also be taking care of the other issues you pointed out. We try our best to take good care of our customers and provide excellent customer service. iI is very upsetting when we have failed. So sorry for the inconvenience we have caused you and I hope to make it up to you in the future. Fondly, Adrienne
We had our gender reveal cake done at Herman's Bakery. We were impressed. All our guests were too. The cake tasted great and the staff did exactly what we wanted as far as decorations and keeping the whole thing a secret as my husband and I didn't know what the baby's sex was. Highly recommend them. Will definitely be going back for all occasions
Business response:
Thank you for such a wonderful review. Congratulations on your baby. We say baby because only 1 person at our bakery finds out and it is kept a secret from everyone else. So the mystery for us continues.
Rachel is such a great cake decorator!! 10/10 recommend her for all of your specialty cakes!
Business response:
Thank You for such a nice review. We Love Rachael too!
Hermans Bakery and Catering has a 4.5 star rating with 1,276 reviews.
Hermans Bakery and Catering is closed now. It will open on Monday at 9:00 a.m.
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