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Heritage Propane

2.9

About this business

Location details

101 Noah Dr, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.9171 reviews
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Vicki Oglesby's profile image
Vicki Oglesby 
4 months ago

Crummy 

Christie Strong's profile image
Christie Strong 
5 months ago

Very disappointed with Amerigas service. Came out to fill propane, locked our tank for a leak, and did not get back out to service for 4 days. I have three small children at home, so we have had to go to hotels for them to have warm baths and heat. Customer service is in India, difficult to understand. Do yourself a favor and use Thompson Gas instead. 

Jo-David Fine's profile image
Jo-David Fine 
5 months ago

Erratic delivery at best, since Amerigas bought out Heritage Propane in our area. Unreliable. Delivery men, however, are extremely nice when they arrive but their company support is horrible. I and my neighbors would switch to natural gas if it were available to us. It’s always a challenge each winter to stay alert to rapidly diminishing tank levels and no one at the company actually monitors the wireless transmissions from the individual tanks. 

G W's profile image
G W 
5 months ago

Updated review, Finally, they have an automatic delivery program that worked! They had to have a person from out of state deliver it as they apparently don't have enough help here in Nashville tho! Yet every time I HAVE to talk to customer service with a question, I get no answer, or transferred and disconnected! I try mightily not to call but sometimes I need to speak with someone. They still need their 'call centers' to vastly improve. 

Mitzi Bishop's profile image
Mitzi Bishop 
6 months ago

I called over 7 times and were told, I’d get a call back. Never got a call back I wish I had other options, because I’d take my business elsewhere. 

Frequently asked questions about Heritage Propane

How is Heritage Propane rated?

Heritage Propane has a 2.9 star rating with 171 reviews. 

When is Heritage Propane open?

Heritage Propane is closed now. It will open tomorrow at 9:00 a.m. 

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