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Heritage Park Rehabilitation and Skilled Nursing Center

3.1

About this business

Location details

2806 Real St, Austin, TX 78722, Austin, TX, 78722, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.150 reviews
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m s's profile image
m s 
3 days ago

I don't have relatives here, but have made equipment service calls here. Most staff mean well, but some are just doing the bare minimum for a paycheck. Training lacking? Seen some outright negligence that would have really upset me had it been my relative being impacted. PT's are great but seem overworked/overextended, and maybe not supported by owners/admin. The facility is VERY run down. Roaches EVERYWHERE. Dirt and grit piled up in many corners. Ceiling tiles warped, sagging, and falling. Building should be totally gutted... read more

Brandi Leigh's profile image
Brandi Leigh 
2 months ago

I just visited a friend who was sent to this terrible place. His room reeked of urine. He had no bed linens and his mattress with filthy. The people who worked there seem unconcerned and he had not been given a change of clothes or a shower in the week since arrival. I have reported this facility. 

Mason's profile image
Mason 
3 months ago

I was not aware about this place until my wife and I started noticing individuals in wheel chairs/walkers around our area. Within the last week I have returned individuals who needed help getting back. I asked them if they needed help getting across the street (it was 90+ degrees outside and sunny), and clearly looked like the man was overheated, and was going to have an extremely hard time going the 1/4-1/2 mile it was going to take to get home. I asked the man, “are you hot, can I stop and get you a water at our corner sto... read more

Charmaine Whitley's profile image
Charmaine Whitley 
3 months ago

Horrible Heritage Park does not care about the quality of life of patients only money. The facility is not qualified trained or skilled to care for Dementia patients but Heritage Park will accept patients knowing that the staff is not qualified for the job putting everyone in danger 

Adriana MENDEZ's profile image
Adriana MENDEZ 
3 months ago

Unfortunately this place is not appropriated for rehabilitation. Inhumane conditions and services.. the place it has humidity, AC is not central, each room have an own AC system but is off in some rooms, the place is really hot. The staff nurses doesn’t attend patients with care. 

Frequently asked questions about Heritage Park Rehabilitation and Skilled Nursing Center

How is Heritage Park Rehabilitation and Skilled Nursing Center rated?

Heritage Park Rehabilitation and Skilled Nursing Center has a 3.1 star rating with 50 reviews. 

When is Heritage Park Rehabilitation and Skilled Nursing Center open?

Heritage Park Rehabilitation and Skilled Nursing Center is open now. It will close tomorrow at 12:00 a.m.  

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