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Heritage Medical Associates

3.7

About this business

Location details

1909 Mallory Lane, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.7131 reviews
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Jacquelyn L. Williams's profile image
Jacquelyn L. Williams 
recommend  Recommended
6 years ago

Friendly staff! Wait time , excellent! Highly recommend this facility ! 

Cynde Williams's profile image
Cynde Williams 
6 years ago

very unhappy with the treatment provided at ENT in Franklin. feel like I have been abandoned. They keep saying it will get better.... nope still same infection 3 weeks post surg, given the same antibiotics for the 3rd time. Now they haven't worked the first 2 times, I have no confidence that they will work now. I was told prior to surg that the infection could RECUR within the first 6-8 weeks not that I would have the same infection constantly for the 6-8 weeks! Sorry I ever went there. I really am. Dont believe Dr Huber or ... read more

Doug Carr's profile image
Doug Carr 
recommend  Recommended
6 years ago

a great bunch of physicians that truly care about your well-being. 

Regina Morris Sheppard's profile image
Regina Morris Sheppard 
recommend  Recommended
6 years ago

I have been going to this facility for many years. Dr. Jennifer Carman is the best. Her integrity and knowledge makes a patient feel like family. Her staff especially Leslie is on top of her game at all times. So much appreciation for all they do. 💯💯 

Kemberly Deverell's profile image
Kemberly Deverell 
recommend  Recommended
6 years ago

Great doctors and nurses always helpful and friendly 

Adriane Harris's profile image
Adriane Harris 
recommend  Recommended
6 years ago

Our pediatrician recommended Dr. Heather Maune for my second pregnancy. She’s awesome! Very caring and easy to talk to. I enjoyed my prenatal care with her and post partum. She’s my Gyno now The facility is always clean and nice. The front staff is always friendly too 

Iris J Epperson's profile image
Iris J Epperson 
recommend  Recommended
6 years ago

The professional the doctors and staff have. The quick service.Most of The cleanness of the building 

Meredith Mettetal's profile image
Meredith Mettetal 
recommend  Recommended
6 years ago

All the doctors here are very attentive. I’ve never had trouble getting appointments, which is especially important when I have a sick baby! I use this group for all my medical needs. The new office in Cool Springs is also great. Easy parking and love that all our family’s doctors are in the same building. 

Karin McCord's profile image
Karin McCord 
6 years ago

I love Dr Witherspoon and her MA at the Hermitage office but I had to deal with a front desk person today regarding a bill and she was rude and arrogant. She told me they don't verify coverage (pre-cert) and that it's my job to check with my insurance if something is covered. When she said my insurance was put in wrong, she said mistakes can be made. I get that but not once did she apologize. She also pointed out I might be turned over even though I am on a payment plan and have never missed a payment. She did a good job mak... read more

Business response:

Hi Karin, we are sorry to hear you did not have a positive experience. We appreciate your feedback and take it very seriously. Please provide your contact information in a private message so we can give you a call. Thank you! -Sarah 

Frequently asked questions about Heritage Medical Associates

How is Heritage Medical Associates rated?

Heritage Medical Associates has a 3.7 star rating with 131 reviews. 

When is Heritage Medical Associates open?

Heritage Medical Associates is closed now. It will open tomorrow at 8:00 a.m. 

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