Heritage Hearing Aid Center

Rosendo G. 

on BBB

7 years ago

Recently, I went to A & B Hearing Aid & Audiology Center located on Blanco Street, San Antonio Texas. I went in for a routine hearing aid cleaning and staff returned dead. They went into sales mode trying to sell me a new hearing Aid. I told them I wanted my hearing aid repaired. They told me it would cost ME $350.00 but were not sure they could fix this. A couple of days later I went in as a walk in because they never called me back and returned hearing aid with tip half broken. I was so upset. I called the regional directo... read more

H. G. 

on BBB

7 years ago

My experience with Total Hearing was terrible. Staff is constantly changing and they offer uneven and poor levels of care. Current practitioner did not listen to my needs. Former practitioner damaged my hearing (tinnitus) with faulty hearing aid settings. Total Hearing refused to compensate me fairly for this hearing damage. I now have a life-long disability due to Total Hearing's incompetence and they have paid no price. 

Ms C. 

on BBB

8 years ago

Hearing Life called my 89 year old father to set up an appointment to do a checkup on his 6 month old hearing aids. He was skeptical and he asked me call and find out more. The person I talked with on the phone knew my father’s medical history (relating to his hearing loss), his address, phone number (obviously) and other private medical information. I was even more skeptical they knew so much, but daddy wanted to have his ‘ears’ adjusted so we kept the appointment. I wasn’t impressed with the cheap furniture in the waiting ... read more