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Heritage Family Credit Union

4.5

About this business

In 1956, 57 GE employees came together in Ludlow, Vt. to form Heritage Family with $800 in deposits. Today, HFCU is a community credit union with branches in Rutland, Fair Haven, Londonderry, Brandon, and Bennington, Vermont, as well as Hooksett, NH. 

Location details

50 West St, Rutland, VT, 05701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to Midnight
SunClosed
4.5139 reviews
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Jennifer Probst's profile image
Jennifer Probst 
recommend  Recommended
6 years ago

Great rates on CD's which we've had for years with HFCU. Recently needed to consolidate funds and apply for new share and savings accounts. Becca in the Ludlow office made the process quick, simple and answered all our questions thoroughly. 

Scarlett Notte's profile image
Scarlett Notte 
6 years ago

I wouldn't recommend working in the Allen St branch 👎 

Isaac O'Neil's profile image
Isaac O'Neil 
6 years ago

You guys should probably not charge overdraft fees that are a result of your website being down. The website and ATMs are constantly having issues. The tellers weren't even remotely helpful. Here's a form you can fill out to contest the overdraft fee to hopefully remove it in days. "We only reverse issues that are our error." So let me get this straight, your website being down is not your error? 

Kayla Greene's profile image
Kayla Greene 
recommend  Recommended
6 years ago

We receive exceptional customer service always. Today however, Lorain went above and beyond for us! Thank you Heritage and thank you Lorain for your hard work today!!! 

Tom Donahue's profile image
Tom Donahue 
7 years ago
Bradford Morgan's profile image
Bradford Morgan 
7 years ago

We have banked at nearly every bank in Rutland over the last 40 years. None are local any more. Most are owned out of state. Heritage is a credit union. We, the depositors, own it. In 20 years with HFCU we haven't had a single error in a transaction and they have been very competitive with charges, credit card rates and our mortgage. With "shared branching" we've been able to do business through other credit unions outside of Vermont as well. 

Gareth Clarke's profile image
Gareth Clarke 
7 years ago
Shania Elexis's profile image
Shania Elexis 
7 years ago
Nicole Ames's profile image
Nicole Ames 
8 years ago

Frequently asked questions about Heritage Family Credit Union

How is Heritage Family Credit Union rated?

Heritage Family Credit Union has a 4.5 star rating with 139 reviews. 

When is Heritage Family Credit Union open?

Heritage Family Credit Union is closed now. It will open at 8:00 a.m. 

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