This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Heritage Bakery
- Cupcakes
- Livonia, MI
About this business
Old Fashion Bakery with breads and donuts made fresh daily. We have our award winning pasties and quiche. Danish, cookies, cakes, pies, cupcakes, brownies, cannolis, eclairs, spinach pies, strudel, muffins, bagels, coffee cakes, Irish soda bread, zucchini bread and more. We bake all day long so you can have it fresh. Specialize in Custom Cake Designs. Birthday, wedding or any event. We will work with you to make you cake special.
Location details
37458 Five Mile Road, Livonia, MI, 48154, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered 3 cakes the 1st picture is what I emailed to them to make. They said they would call for the price they never called. I emailed a second time and called. They gave me the price for the picture I confirmed the top was a cross in roses. The next awful picture is the cake they made. Looks like a child made it. Then they wanted me to pay full price too then took off $12 for the cost of the cross I did not want a free cake but when a company completely messes up your order good customer service you give a good deal I of... read more
Business response:
Hi Diedra! Thank you for your pictures and bringing your concerns to our attention. The manager was at the bakery from 5:30am to 3:00pm so unfortunately was not there for your call in the evening. We did review the specifics of your order and saw that you requested a one-tier instead of two tier cake as well as a removal of the flower detail on the cross to help keep the overall cost of the cake down. We are so sorry that you were unhappy with the look of the cake. We take pride in decorating cakes exactly as they are writte... read more
Recommendeddelicious donuts and quiche!
The best bakery in town. Never disappointed! Very clean and professional. My girls LOVE the donuts and we havenloved every custom item we have ordered!
I’ve been in the bakery 4 times in the past month. They don’t require masks (which I was shocked) & it is a very small bakery. I also don’t find most, if not all, of the employees very pleasant. They make me feel rushed & annoyed when I ask questions. They also only have three donut lists up w/prices but have a fourth category & it isn’t listed. I won’t be back again.
Even during COVID, the Heritage team provided & delivered a Pastry Basket for a colleague celebrating their work service anniversary! Wonderful service! Outstanding selection of pastries!
Heritage was one of the few bakeries open during the Covid crisis and they could not have been any nicer helping me with cupcakes for my Mom's 80th birthday. The food, service and quality were all outstanding. Thanks!
Great service, and great selection of yummy things! Highly recommend!
They have the best bread and cinnamon rolls! During this crazy COVID19 ordeal they're taking every precaution to make sure they are staying safe & keeping customers safe!
They have the best bread and cinnamon rolls! During this crazy COVID19 ordeal they're taking every precaution to make sure they are staying safe & keeping customers safe!
Frequently asked questions about Heritage Bakery
How is Heritage Bakery rated?
Heritage Bakery has a 4.3 star rating with 732 reviews.
When is Heritage Bakery open?
Heritage Bakery is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com