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Henshaw's Heating & Air Conditioning

4.5

About this business

Henshaw's Heating & Air Conditioning Inc is dedicated to bringing its customers quality workmanship with excellent customer service. We look forward to servicing our customers HVAC requirements and upon completion, hearing them say Job well done! 

Location details

1512 Wright St, Knoxville, TN, 37917, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.5156 reviews
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Chris Di M.'s profile image
Chris Di M. 
2 years ago

DO NOT GIVE THIS COMPANY ANY MONEY!! Henshaws heating and air took $300 for prepaid service and refused for months to call us back or schedule it. When we could reach someone they would say it was a different person that needed to call us back and nobody ever did. They make money by collecting your $300 and never doing the work. Absolute scam...when I asked for a refund they said there are no refunds. 

Conchita Bowling's profile image
Conchita Bowling 
recommend  Recommended
3 years ago

The technician was knowledgeable and professional. He texted when on his way and took care of my AC. Good company. Definitely recommend them. 

Penny Manning's profile image
Penny Manning 
recommend  Recommended
3 years ago

On time arrival, with advanced notification of arrival time. Efficient service, with clear explanations of what service was needed and solutions to address the problems found. Mike was very personable and courteous. Definitely a company to consider for your heating and cooling service and repairs. 

Business response:

Thanks for the great feedback, Penny Manning! We are is thrilled you’re so happy with our service. Thanks for recommending us! Henshaw's Heating & Air Conditioning 

Scott Dean's profile image
Scott Dean 
recommend  Recommended
3 years ago

Great initial diagnosis visit. Tech was very prompt, professional and knowledgeable and helped me understand the problem we are facing. Will post an additional update once we implement a resolution. 

Business response:

Hi Scott Dean, Thanks for taking the time to leave this great feedback. It’s for people like you that we do what we do! Cheers, Henshaw's Heating & Air Conditioning 

Caleb Rittenhouse's profile image
Caleb Rittenhouse 
recommend  Recommended
4 years ago

Professional, informative, and fast! 

Business response:

Hello Caleb Rittenhouse, Everyone at Henshaw's Heating & Air Conditioning loves to hear from customers like you! Thanks for spending your time with us. Next time you’re here, be sure to share your experience- We’d like to say thanks in person :). Cheers, Henshaw's Heating & Air Conditioning 

Susan Faulkner DeMarcus's profile image
Susan Faulkner DeMarcus 
recommend  Recommended
4 years ago

Very professional and great customer service. Kept me updated at all times. 

Patty Brewer's profile image
Patty Brewer 
recommend  Recommended
4 years ago

Excellent customer service! I would highly recommend. 

Business response:

Hi Patty Brewer, Thanks for taking the time to leave this great feedback. It’s for people like you that we do what we do! Cheers, Henshaw's Heating & Air Conditioning 

Wendy Curry Collins's profile image
Wendy Curry Collins 
recommend  Recommended
4 years ago

Henshaws took care of me, they called on their way, were very professional and my favorite part is every time I called them, a human answered the phone! 

Business response:

Hi Wendy Curry Collins! We're thrilled that you enjoyed your experience with us! Thank you for recommending us! Henshaw's Heating & Air Conditioning 

AprilChuck Russell's profile image
AprilChuck Russell 
recommend  Recommended
4 years ago

Henshaws is dependable, professional, knowledgeable and friendly. They have kept our 28 year unit running. It means a lot to have a business you can trust and feel they have your best interest at heart. Thank you Henshaws! The Russell’s 

Business response:

Hi AprilChuck Russell, Thanks for taking the time to leave this great feedback. It’s for people like you that we do what we do! Cheers, Henshaw's Heating & Air Conditioning 

Frequently asked questions about Henshaw's Heating & Air Conditioning

How is Henshaw's Heating & Air Conditioning rated?

Henshaw's Heating & Air Conditioning has a 4.5 star rating with 156 reviews. 

When is Henshaw's Heating & Air Conditioning open?

Henshaw's Heating & Air Conditioning is closed now. It will open at 7:30 a.m. 

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