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Hendrick Toyota Apex
- Car Dealers
- Apex, NC
About this business
Specialties New and pre-owned vehicle sales and service maintenance or repairs. Meet the Manager Andy H. Manager Andy Hill is the General Manager of Hendrick Toyota of Apex. He can be reached at 919-335-1625 or Andrew.Hill@Hendrickauto.com
Location details
1210 Laura Village Rd Drive, Apex, NC, 27523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Advisor Rebecca had a attitude ,because I asked not to put a lock box on my window, did not want to scratch window tint , not only that she said I needed to buy a tire for my car which wasn’t needed usually have good experiences here but not this time
Business response:
Good Afternoon Hairless Jessie Pope. While we do need to have lock boxes on every vehicle, I do understand that we were able to use one in a a way that we could ensure your tint would not be jeopardized. Upon reviewing your file, there is a nail on the inner sidewall of your tire so even though it may not be causing a leak currently, it will need to be taken care of soon and was recommended to be replaced for your safety since it is not in a location that can be patched effectively.
RecommendedHad a great experience with the service department and service advisor, Casey Yelverton today. Casey checked me in promptly, got me lined up with a loaner car and kept me informed of the progress and some recommended service items. Highly recommend Hendrick Toyota and Casey for any service needs. I also have to give a shout-out to sales and Deji. My daughter bought a preowned RAV4 yesterday and Deji took great care of us and got her a good deal. This was our family’s 4th purchase from Hendrick Toyota Apex and it’s always a g... read more
Business response:
Hi Sharon Albrecht, thank you so much for your positive comments about Hendrick Toyota Apex!
Had a very pleasant and awesome experience! Worked with Michael McNabb, he got me the best deal and went off exactly what my situation and interest was. Finance also came in clutch! Thank you guys so much.
Business response:
Deborah Ann Calfo, we are glad we could help!
Absolutely poor experience getting my car serviced yesterday. Took over 2 hours for an oil change and tire rotation, and it’s clear they lost track of my car and status. Tire pressure light was still on when they returned my car, which you always expect to be corrected or reset. To cap it off, I could not find my keys upon vehicle return. They took the car key off the chain and dropped the chain (house keys, etc) between the seats. Just really shoddy service, attention to detail and service
Business response:
Good Afternoon Mr. Richardson. We are so sorry to hear that we failed to meet your expectations as well as our own. I have shared your feedback with our service team so they are made aware of areas that we need to improve upon. We apologize for any inconvenience the delay in your service visit may have caused. Best Regards, Karalynn Kline Customer Relations Manager
Casey Yelverton was very helpful, super personable with me and knowledgeable about the work he was doing. I’d highly recommend him to one of my friends for help!
Business response:
We appreciate your positive review about your recent experience with us!
Jen stern was such a joy to work with! Knowledgeable without putting any pressure on me to buy. Definitely recommend them!
Great service from Casey Yelverton earlier today after I brought my car in for a service.
Business response:
We appreciate your positive review about your recent experience with us!
Top class customer service from Casey Yelverton earlier today after I brought my car in for a service. Great experience as always with Hendrick Toyota of Alex. Highly recommend Casey for future reference.
Business response:
Hello Harry Adanuty, thank you; we appreciate your feedback!
I visited this dealership for the first time Thurs. Sept 24th. The Service Manager Casey Yelverton saw that I was searching for help and he lead me through the dealership to get the answers I needed. He looked out for me from start to finish. I observed him seek out another customer to help that was lost just as I was. He was very impressive, I will definitely return again.
Business response:
Sonya Culver Kearse, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Apex!
Frequently asked questions about Hendrick Toyota Apex
How is Hendrick Toyota Apex rated?
Hendrick Toyota Apex has a 4.7 star rating with 19,917 reviews.
When is Hendrick Toyota Apex open?
Hendrick Toyota Apex is closed now. It will open at 7:00 a.m.
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