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Hendrick Lexus Northlake

4.9

About this business

Location details

10830 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.98,550 reviews
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Charles H.'s profile image
Charles H. 
5 months ago

This is my third Lexus .  Hennessy always has been accommodating and professional.  Kudos to Kelly. 

Lacey Rhett R.'s profile image
Lacey Rhett R. 
6 months ago

Raymond Rhett was amazing! He listened to what I wanted, found the perfect car, and made the whole process easy and stress free! He was friendly, honest and helpful from start to finish! Highly recommend! 

Michelle B.'s profile image
Michelle B. 
6 months ago

I love Sheehy Lexus of Annapolis! I would RATE this with10 STARSI I purchased and service all my cars there. My recent experience, as per usual, because of Karen Farina, was nothing less than impressive & outstanding. Her friendliness, professionalism, knowledge, dedication, commitment & excellence to customer complete satisfaction & excellent sales acumen is beyond exceptional & rare. She explained the process clearly & provided updates regularly, which was reassuring. Her ability to listen & understand my needs was evident... read more

Victor D.'s profile image
Victor D. 
6 months ago

A few years ago, I took my Lexus GX 470, to Lexus at North Park, to fix an air bag recall. The SUV was in great shape no issues. When I picked up the car and started driving home the transmission was not working correctly. It was skipping gears. I went home and right away removed the transmission fluid and measured how much fluid came out. I discovered that a quart and a half of fluid was missing. This happened at the dealership. The second time I had to take the GX 470 to this dealership again for another recall, this time ... read more

Antonio O.'s profile image
Antonio O. 
6 months ago

Hendrick Lexus Northlake has been the worst dealership experience of my life. They are deceptive, careless, and flat-out disrespectful. Back in March 2025, they told me I had a nail in my tire and insisted I needed to replace all four tires because they “couldn’t replace or repair just one.” Funny, because I had just bought a full set of new tires from them in December 2024, plus an extra spare for emergencies like this. They then had the nerve to tell me my spare tire wouldn’t fit—the same spare I purchased with the origin... read more

Antonio O.'s profile image
Antonio O. 
6 months ago

Hendrick Lexus Northlake has been the worst dealership experience of my life. They are deceptive, careless, and flat-out disrespectful. Back in March 2025, they told me I had a nail in my tire and insisted I needed to replace all four tires because they “couldn’t replace or repair just one.” Funny, because I had just bought a full set of new tires from them in December 2024, plus an extra spare for emergencies like this. They then had the nerve to tell me my spare tire wouldn’t fit—the same spare I purchased with the origin... read more

Antonio O.'s profile image
Antonio O. 
6 months ago

Hendrick Lexus Northlake has been the worst dealership experience of my life. They are deceptive, careless, and flat-out disrespectful. Back in March 2025, they told me I had a nail in my tire and insisted I needed to replace all four tires because they “couldn’t replace or repair just one.” Funny, because I had just bought a full set of new tires from them in December 2024, plus an extra spare for emergencies like this. They then had the nerve to tell me my spare tire wouldn’t fit—the same spare I purchased with the origin... read more

Antonio O.'s profile image
Antonio O. 
6 months ago

Hendrick Lexus Northlake has been the worst dealership experience of my life. They are deceptive, careless, and flat-out disrespectful. Back in March 2025, they told me I had a nail in my tire and insisted I needed to replace all four tires because they “couldn’t replace or repair just one.” Funny, because I had just bought a full set of new tires from them in December 2024, plus an extra spare for emergencies like this. They then had the nerve to tell me my spare tire wouldn’t fit—the same spare I purchased with the origin... read more

Cyril Ignatius K.'s profile image
Cyril Ignatius K. 
7 months ago

I had an excellent buying experience at Germaine Lexus of Dublin, Ohio and highly recommend those looking to Lexus to give this dealership a visit before making your decision. The dealership itself is an attractive place that invites a careful and easygoing look at prospective cars. The staff was very warm, engaging and helpful. I am especially grateful to my sales agent Zack Garcia who guided me through the process and went out of his way to assist me. Despite being a very young salesman, Zack Garcia brought a professional ... read more

Frequently asked questions about Hendrick Lexus Northlake

How is Hendrick Lexus Northlake rated?

Hendrick Lexus Northlake has a 4.9 star rating with 8,550 reviews. 

When is Hendrick Lexus Northlake open?

Hendrick Lexus Northlake is closed now. It will open tomorrow at 7:30 a.m. 

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