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Hendrick Lexus Northlake

4.9

About this business

Hendrick Lexus Northlake is a new and used Lexus dealer serving the greater Charlotte area 

Location details

10830 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.97,461 reviews
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Cameran L.'s profile image
Cameran L. 
a year ago

Hussain Amir did an excellent job presenting this vehicle to us that we were interested in. Being we were out of town, around a 3-hour drive he sent photos and videos of the vehicle to make sure that it was exactly what we wanted before we made the drive. He answered every call and question with complete knowledge of the vehicle and if it was something he did not know he found out immediately. The dealership was very nice but it was the salesman's demeanor that mattered to us most. He really was very attentive to us and o... read more

Carl F.'s profile image
Carl F. 
2 years ago

Milton Jackson is the most trusted vehicle sales professional that I have met over the past 30 years. Although I am acquainted with many individuals in this business, his customer service is the best that I have experienced. I must admit that I rarely provide public endorsements however this is one that is well deserved. Carl M. Flamer  

Jonathan I.'s profile image
Jonathan I. 
3 years ago

Edward Jackson was very helpful with the purchase of my 2012 Infinity M37. Made me feel comfortable and at ease with my purchase. He was very engaging and a pleasure to work with.  

James K.'s profile image
James K. 
3 years ago

I would like to comment on my sales experience at Hendrick Lexus of Northlake and in particular their internet sale agent Robert Marock. My wife and I found the Hendrick Lexus Northlake dealership to be comfortable and as you would expect for a Lexus dealership. Very Nice! The difference however was made by our sales person, Robert work to understand our needs and assisted us in making an educated decision, which now one month later has worked out to be the perfect vehicle. Thank you Robert Marock. 

James K.'s profile image
James K. 
3 years ago

I would like to comment on my sales experience at Hendrick Lexus of Northlake and in particular their internet sale agent Robert Marock. My wife and I found the Hendrick Lexus Northlake dealership to be comfortable and as you would expect for a Lexus dealership. Very Nice! The difference however was made by our sales person, Robert work to understand our needs and assisted us in making an educated decision, which now one month later has worked out to be the perfect vehicle. Thank you Robert Marock. 

Deborah B.'s profile image
Deborah B. 
4 years ago

Both my husband and I bought cars at Hendrick Lexus Northlake. I bought a new car and he purchased a pre owned car. Both experiences then and still years later have been excellent! The service department has come to our house when our battery died, the customer service is so quick and reliable! I called the other day about a sensor light that had come on. The person I spoke with (Brooke Brown) told me what to do and resolved my problem immediately. I would recommend Hendrick Lexus Northlake to anyone! 

Bridget Hines Null's profile image
Bridget Hines Null 
recommend  Recommended
4 years ago

First of all I LOVE the Lexus Brand! Additionally, when you buy a Lexus from Hendrick Lexus of Northlake it sweetens the purchase. They treat you amazing! Our salesman Jay Miano was great. He was patient, knowledgeable and extremely friendly! No high pressure sales and not pushy. He wants you to get what you want for the best possible price! He and the Lexus Northlake team made the experience so much better!!! 100⭐️‘S for Hendrick Northlake and for Jay Miano! If you want a Lexus I strongly recommend! 

Chris Burris's profile image
Chris Burris 
recommend  Recommended
4 years ago

Sal took care of me again and the technology department was awesome in keeping me updated with what my vehicle has to offer! Great Team at Lexus! Never disappointed when I come or go. 

Janet Harkey's profile image
Janet Harkey 
recommend  Recommended
4 years ago

Very helpful in all departments!! Just had my car serviced and Lexus sent a video of them under the car checking things- which is impressive!!!! 

Business response:

Thank you for your awesome recommendation of Hendrick Lexus Northlake, Janet! We are thrilled to hear you enjoyed our new service diagnosis video and look forward to passing along your positive feedback to our service team. Thank you for being part of our Hendrick Lexus Northlake family! 

Frequently asked questions about Hendrick Lexus Northlake

How is Hendrick Lexus Northlake rated?

Hendrick Lexus Northlake has a 4.9 star rating with 7,461 reviews. 

When is Hendrick Lexus Northlake open?

Hendrick Lexus Northlake is open now. It will close at 7:00 p.m.  

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