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Hendrick Lexus Northlake

4.9

About this business

Hendrick Lexus Northlake is a new and used Lexus dealer serving the greater Charlotte area 

Location details

10830 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.97,461 reviews
Select a rating
Terry Skeen's profile image
Terry Skeen 
recommend  Recommended
4 years ago

Customer service is optimal. The waiting area is clean and very customer friendly. 

Business response:

Terry, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake. At Lexus, we aim for each visitor to feel like a guest in our home and are happy to hear you felt comfortable and welcomed! 

David Stephens's profile image
David Stephens 
recommend  Recommended
4 years ago

Excellent and professional service. 

Business response:

Thank you for your recommendation of Hendrick Lexus Northlake, David! Your feedback means the world to us. We look forward to serving you again during your next visit. 

Mary Lou Nye- Vadas's profile image
Mary Lou Nye- Vadas 
recommend  Recommended
4 years ago

Josh Dewberry and the service department are phenomenal. Could’ve had a better experience. 

Business response:

Thank you so much for taking the time to share about your experience with Josh and our team at Hendrick Lexus Northlake, Mary Lou! We look forward to serving you again during your next visit! 

Brandy Daniels's profile image
Brandy Daniels 
recommend  Recommended
4 years ago

Very friendly. I like the fact I’ve had the same service advisor since you were located on independence. Eric Edwards has been very helpful, professional, and caring. 

Carol Burbank's profile image
Carol Burbank 
recommend  Recommended
4 years ago

Always a positive experience with a friendly and capable staff. 

Business response:

Carol, thank you so much for taking the time to share about our team at Hendrick Lexus Northlake. We really appreciate your positive feedback and look forward to serving you again during your next visit. 

Rusty Knox's profile image
Rusty Knox 
recommend  Recommended
4 years ago

Josh Dewberry is the best. He stayed in contact with me from start to finish to make sure all that I asked for was completed. It's great to see someone take such pride in doing a great job. He is part of the reason we are a 2 Lexus family. 

Business response:

Thank you for taking the time to share about your recent service visit with Josh and our team at Hendrick Lexus Northlake, Rusty! We are thrilled to hear Josh kept you up-to-date and informed throughout your service and truly appreciate your loyalty. Thank you for being part of our Hendrick Lexus Northlake family! 

Amarilis Katia Neuner's profile image
Amarilis Katia Neuner 
recommend  Recommended
4 years ago

Hendrick Lexus Northlake was fantastic to deal with. Jay Miano went above and beyond to find us the kind of SUV that we were looking for. We are very pleased with our purchase. They are the only ones to deal with, when buying a car. We Will definitely go back. 

Business response:

Amarilis, thank you for your fantastic recommendation of Hendrick Lexus Northlake! We are thrilled to hear Jay went above and beyond to help you find the perfect SUV. Congratulations on your new vehicle and welcome to the Hendrick Lexus Northlake family! 

Nina Ehrenfeld's profile image
Nina Ehrenfeld 
recommend  Recommended
4 years ago

Sharif Labib is the best, the only salesman we will go too. Hendrick makes the car buying process a breeze. Great team!! 

Business response:

Thank you so much for taking the time to share about your recent experience with Sherif and our team at Hendrick Lexus Northlake, Nina! We couldn't agree more with your kind words about Sherif. Congratulations on your new vehicle and thank you for being part of our Hendrick Lexus Northlake family! 

Michelle Harris's profile image
Michelle Harris 
recommend  Recommended
4 years ago

I was in a rush and stressed to purchase a new car and went to several dealerships. but Nap the salesman, sealed the deal. The professionalism, knowledge, service was impeccable. I love my new car and will definitely return to this dealership whenever I am in need of another car. 

Frequently asked questions about Hendrick Lexus Northlake

How is Hendrick Lexus Northlake rated?

Hendrick Lexus Northlake has a 4.9 star rating with 7,461 reviews. 

When is Hendrick Lexus Northlake open?

Hendrick Lexus Northlake is closed now. It will open at 7:30 a.m. 

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