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Hendrick Acura Southpoint
- Car Dealers
- Durham, NC
About this business
Location details
212 Kentington Dr, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedEXCELLENT SERVICE!! Super friendly and prompt!! Jose is Awesome!!
Don’t recommend this dealership. On June 15 2020, I returned my RDX to showroom before my lease end date. Showroom representative gave me acknowledgment receipt and told I was good and other process will be taken care. A month later I got a message there was missing payment recorded on my profile, it was sent to collections department. My credit score was down by 100 points. When I called Acura Finance they informed that, dealer never informed them about my return. Totally disappointed, no mistake of mine I have lost my cred... read more
Business response:
Pavan Naikal, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact our General Manager Kiley Culotta, at 984-287-5523.
RecommendedExcellent service and the service staff member I worked with was excellent
Business response:
Barbara Clayton, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RecommendedJose was nice and courteous. Efficient and timely.
Business response:
Vanita Davis, we are so happy to read such a great review about Hendrick Acura Southpoint! We look forward to your next visit! Take care!
RecommendedPeople were friendly and helpful
Business response:
Michele Anderson Turrentine, we are so pleased you enjoyed your visit to Hendrick Acura Southpoint! We are always more than happy to assist you if anything else comes up. Take care!
Over charges for unneeded repairs. Quoted 3k for work completed for under 1k elsewhere! Rip off!
Business response:
Jennie Powell Elias, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact our General Manager Kiley Culotta, at 984-287-5523.
RecommendedGreat service from start to finish. We had what we thought was a serious engine issue. After our car was towed to the service center in the am, it was repaired at a reasonable price, car cleaned and ready for pickup that afternoon.
Business response:
Robin Blomquist, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are always happy to help!
RecommendedGood, could have been better. Was not called and informed that vehicle repair was finished. Was told 10% discount would apply to services rendered. Did not happen. Service guy Cameron was nice, but not efficient.
Business response:
John Abram, Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact our Service Manager George Christon, 984-287-5527 at your earliest convenience.
RecommendedI highly recommend Bill Crosier when buying your next vehicle! He was awesome!! The service department is incredible!! It’s worth your drive to see Bill!!
Business response:
Rodney L. Wyatt-Younger, thank you for your kind comments about Bill and our service team. We really appreciate that you took the time to let the world know how we did Hope you have a wonderful day!
Frequently asked questions about Hendrick Acura Southpoint
How is Hendrick Acura Southpoint rated?
Hendrick Acura Southpoint has a 4.8 star rating with 4,627 reviews.
When is Hendrick Acura Southpoint open?
Hendrick Acura Southpoint is closed now. It will open on Monday at 7:00 a.m.
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