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At VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly, knows your pet almost as well as you. With nearly 600 hospitals in 42 States, we've built a network of trusted local animal health provid... read more
400 College Dr, Ste A, Henderson, IA, 89015, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great Dr staff very attentive Friendly professional and courteous
Business response:
Thank you, Patty! Your terrific feedback about our team is greatly appreciated!
We had been going to VCA black mountain animal hospital for many years. Last time i was also charged 150+ what a shock. Stephanie was not very nice and made me feel like we could never come back also sent me Maxie Wiklunds medical records via email. I love the groomers Donna and Faye and my dog likes no one else but them. I paid the overcharge and left. Miss the old staff Dr. Wallace and Augustine. No one reimbursed the overcharge.
We love the VCA Animal Hospital and Grooming! The staff is always friendly and professional! Thank you VCA!
Business response:
Tara, thank you for the awesome love and support! We're passionate about what we do and are always more than happy to help! Best regards, VCA Black Mountain Animal Hospital
VCA Black Mountain Animal Hospital: first and last time coming here. 😡 I had my dog groomed here on Friday- 9 am appointment. They told me it was going to be $89 to groom with a mild sedation (he gets really nervous and drools at lot but is not violent). They also require a doggy flu shot for $40. When he was done at 4:30 we paid $128 over the phone before picking him up. When we got there to pick him up they said we owed another $50 for the grooming because the $89 was only the sedation not the grooming. I informed them wa... read more
Business response:
Angelina, your concerns are very important to us and we can assure you that we’re committed to always making sure that the services we provide, be it grooming or otherwise, are carried out at a top-notch level; providing the best client experience is something we take very seriously. We apologize about any inconvenience that you encountered upon bringing your dog to our facility and we appreciate the fact that you spoke with Dan, our Regional Operations Director, about your grievances. We hope we were able to satisfactorily ... read more
Business response:
Thank you for spreading the word about the kind of professional and compassionate care you found from our team, Julia. We will always be happy to welcome you and your cat through our door and we look forward to your next visit.
After the storm here yesterday, our baby birds fell from their nest, one baby didn't make it. I called the Henderson bird sanctuary who recommended I contact VCA Black Mountain Animal Hospital. I am so thankful you were able to care for the baby bird, it's a little fighter. I would definitely recommend Black Mountain Hospital, the staff is very caring!!!🐦
The Dr. we seen was Awesome. It was the front desk staff that were rude and condescending. (DeeDee & Joanie) Acted as if they would rather be anywhere else than working today! Understandable ppl have bad/good days - just not a great way to keep NEW customers! We won't be back!
Henderson Animal Hospital has a 4.7 star rating with 125 reviews.
Henderson Animal Hospital is open now. It will close at 6:00 p.m.
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