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Hemlane

4.4

About this business

<p>Hemlane offers cloud-based property management software that caters to small businesses. The key features of the software include property marketing, applicant screening, lease tracking, rent collection and maintenance coordination.</p> 

Location details

218 9th St, San Francisco, CA, 94103, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4389 reviews
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Evelyn E's profile image
Evelyn E 
4 years ago

Honestly, this business relationship has already started of less than Ideal. Let me explain why. I was charged a two month deposit due to my credit (which I understand) due to me being a potential rental risk. There are several things in my lease that pretty much puts all of the risk onto me with no real responsibility to the owner. This house wasn't even kept in great condition which concerns me. It seem the house was purchased and immediately put back on the market with no work being done to it. Issue one: Kitchen drawers ... read more

Rebecca Wooten's profile image
Rebecca Wooten 
recommend  Recommended
4 years ago

Dana with Hemlane.com reached out to me to assist her with the real estate portion of leasing her clients property. Hemlane.com is a fabulous go between property management system! I cannot express how AWESOME, reasonably priced, user friendly, put your biz on coast and collect money software there is! AND!! No FEAR, Dana is here!! You will be trained how to use the system, Dana will make sure of it!! She is and was available 24/7 for any and all questions. Thank you so much Dana and Hemlane.com you saved my property managem... read more

Jerry Doyle's profile image
Jerry Doyle 
4 years ago

If this company went out of business tomorrow I think I would dance in the street. I consider them incompetent, rude and unprofessional - I WOULD NEVER RECOMMEND THEM TO ANYONE! 

Lisa Maria Dyess-Richardson's profile image
Lisa Maria Dyess-Richardson 
5 years ago

I have tried to get help for a week now . My landlords are ready to cancel our Managment services as they haven’t been paid. My owners money has been sitting on Hemlane for over a week after paying on the system says in transit still. After the free trial is over good luck getting a call back from them. 

David Greiner's profile image
David Greiner 
recommend  Recommended
5 years ago

Comprehensive and intuitive software. Ahead of the pack on property management software. 

Mackenzie Gentry's profile image
Mackenzie Gentry 
recommend  Recommended
5 years ago

Their customer service is amazing! Alex has been amazing and his response time is literally within minutes. He follows up when he says he is going to. The platform is extremely user friendly and help is always and email away. 

Sevin Holder's profile image
Sevin Holder 
recommend  Recommended
5 years ago

⭐️⭐️⭐️⭐️⭐️ I have 2 rentals with Hemlane and so far they are amazing, before I find them I called so many places and everything was overpriced. i like their prices and anytime i need help Dana and Kati always there and walk me through and Best part is I manage my property’s with their guide :-) . thank you Dana and Kati best customer service ever. 

Ning Tunyatorn Kongkalai's profile image
Ning Tunyatorn Kongkalai 
recommend  Recommended
5 years ago

User friendly software... 

Paolo Ruggieri's profile image
Paolo Ruggieri 
recommend  Recommended
6 years ago

I actually come from a slightly better software :appfolio BUT Hemlane has the absolute best customer service EVER!!! Used it for one year. I have been in multiple business at all levels in the past 20 years... I have truly never had such customer service - always do e by Dana. I can’t tell if the great customer service is due to Dana herself or is embedded in the company. Appfolio has few more features, but is not worth it as The value of the customer service definitely outweighs the features missing 

Frequently asked questions about Hemlane

How is Hemlane rated?

Hemlane has a 4.4 star rating with 389 reviews. 

When is Hemlane open?

Hemlane is closed now. It will open at 8:00 a.m. 

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