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Hemet Chrysler Dodge Jeep Ram

3.9

About this business

Our dealership is located about 20 minutes east from Riverside, 20 minutes northeast of Temecula and 40 minutes northwest of Twentynine Palms. We stock a huge inventory of new Chrysler, Dodge, Jeep, RAM models. We also provide our Riverside County customers with plenty of lightly used pre-owned and used cars to choose from. To browse our inventory of new or used cars, simply use the main navigation links above. When you are ready to test drive a new Chrysler, Dodge, Jeep or RAM, contact us by using the form on this site. Fro... read more

Location details

425 Motor Way, Hemet, CA, 92545, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:30 p.m.
Sat9:00 a.m. to 9:30 p.m.
Sun9:00 a.m. to 9:00 p.m.
3.92,754 reviews
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Jennifer G's profile image
Jennifer G 
4 years ago

Their customer service department is absolutely horrible. They refuse to return phone calls. If you have bad to semi bad credit they ignore you and won’t even bother to try to work with you. We tried purchasing a car from them two years ago only to take our business to Chevy. We ended up buying a 2019 Chevy Trax. We tried again just recently and received the exact same treatment. Our calls never get returned or we’re told someone will get back to you and they never do. Save your money and go elsewhere. This place is a comple... read more

Tamara B's profile image
Tamara B 
4 years ago

WEBSITE SCAM! Just as others have stated their online purchasing and advertising is totally false. Did an online order, inputting all information they wanted and waited, and waited. Tried contacting online, phone, left messages. They even ran our credit. We didn't hear back so we decided to drive down and see what the problem was and thinking we would be picking up our truck. Well we went in and asked for Brandy the person we had been dealing with online. They passed us on to another sales guy. He then proceeded to say the t... read more

OTTO P's profile image
OTTO P 
4 years ago

Horrible Bait and Switch dealership. I applied to lease a 2020 Jeep Wrangler in stock that they currently have, went through the whole process, even when doing their online purchase, you have the option of opting out of accessories and protection plans, which I did. Now dealer sales person says I have to purchase those protection plans as they were already installed EVEN though I was able to opt out of them online. She wanted to work with meeting me half way, her name was RaeNae, and I said I do not want any of those protect... read more

Matt M's profile image
Matt M 
4 years ago

This has to be the worst dealership i have ever dealt with. I tried to buy a new Jeep Wrangler online through their internet department. It shows the final price of the vehicle. I submitted my credit application and all the paperwork requested. I got a text from "Jessica" saying she is looking forward to helping me. Then he rest of the day, no response. No response to text messages and unable to get "Jessica" on the phone. Long story short, there is NO Jessica. I finally got Tony on the phone the following day. He said every... read more

Michaelbw's profile image
Michaelbw 
5 years ago

If this allowed me to negative stars I would, except for the fact that the salesman who helped us was a nice guy who seemed to care, that doesn't make up for the rest so I guess one star is right.....we bought a car from this dealer and initially the prices seemed great.....then we discovered that a MANDATORY set of dealer add-ons were a part of the price adding 4,000. The contract to these items all say they ARE NOT required to purchase a vehicle....I guess the dealer has the right to not sell you the car if you don't want ... read more

Business response:

For clarification, we were told the loan amount but at the finance desk but we weren't paying attention to how it changed, didn't realize we were being taken advantage of.....this dealer is very deceptive ......an example of them manipulating us is we were told a monthly payment and apr before we went to finance.....once we go in our payment and apr are lower......and that's with added warranty, maintenance, and gap.....how is that possible? They were already calculating that before we go to finance and the finance guy tells... read more

Mike R's profile image
Mike R 
5 years ago

Wow has this place changed... New building must have cost too much, so they are going to make up for it with fake overpriced dealer add-on's. After purchasing a 2019 Durango R/T from them about 1.5 years ago and having my 2016 Cummins Ram and prior 2015 Durango R/T serviced there I always felt the dealer was "ok"... Staff was friendly, but communications lacked. Still, when searching for a new 2020 Challenger I found one on their lot that seemed like a good fit. Price seemed too good to be true though, so I went down and was... read more

Steve S.'s profile image
Steve S. 
5 years ago

They do not return emails at all. My phone calls were declined every time I tried to call. When I did get a hold of someone he was extremely rude and condescending. This place is very sketchy and every review before mine is everything I experienced. STAY AWAY! Do not believe the fake account reviews on google or their discount prices. Its all phony! Horrible people working there! 

nick's profile image
nick 
5 years ago

The place is a joke, the sales and staff have no idea what the are doing, We called to make sure the truck was still avaliable, it was so we made an appointment to come check it out. We get to the dealership, nobody new what I was talking about, so I drove to there overflow lot, found the truck, the salesman took 45 min to meet us then they couldnt find the keys so we left and were told that someone would contact us, nobody ever did, called back the next day only to get the runaround, still no keys, the sale price was $58,70... read more

Eduardo A's profile image
Eduardo A 
5 years ago

One of the worst purchasing experience that I have ever had. I tried purchasing a 2020 gladiator and after being there over 4 hours we came to a deal and were finally approved, but were told there was a recall on the windshield wipers and they had to replace them. Then three days later after being ignored by the salesperson we bombard their numbers and the dealership number to get some answers and to try to get a refund but were told no manager was in. We had to drive to the location and confront the shady managers there to ... read more

Frequently asked questions about Hemet Chrysler Dodge Jeep Ram

How is Hemet Chrysler Dodge Jeep Ram rated?

Hemet Chrysler Dodge Jeep Ram has a 3.9 star rating with 2,754 reviews. 

When is Hemet Chrysler Dodge Jeep Ram open?

Hemet Chrysler Dodge Jeep Ram is open now. It will close at 9:30 p.m.  

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