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Hello Energy

2.8

About this business

Location details

1500 Rankin Rd, Houston, TX, 77073, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.837 reviews
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Sherif Seif's profile image
Sherif Seif 
2 weeks ago

I disconnected the service last December, and I still haven’t received the remaining balance on my account. The service and customer service are terrible! The reason I disconnected the service was because my credit card information was stolen every time I made a payment. It’s not just bad service; it’s also bad IT and bad protection. Don’t ever go there! 

Debbie Lu's profile image
Debbie Lu 
3 months ago

I used hello energy twice recently, each time my credit card is stolen and posted lots of unauthorized charges 

Krystle Lamy's profile image
Krystle Lamy 
7 months ago

I absolutely love this company!!! I have live in Houston all my life and have use a lot of different electric companies, even worked for pulse power. I always know what to expect with my bill and can easy use their app to view my usage. Their customer service representative are also just as or even more amazing willing to help, super sweet and kind over the phone, and fast response to email and live chat! I have been with them for several years now and don't plan on leaving anytime soon! Thank you hello energy 

Nada Khreiwesh's profile image
Nada Khreiwesh 
a year ago
1 4 3's profile image
1 4 3 
2 years ago

Great company. Been with for about 3 years and not one complaint. Customer service is very pleasant and they try their best to help with your needs. 

Frequently asked questions about Hello Energy

How is Hello Energy rated?

Hello Energy has a 2.8 star rating with 37 reviews. 

When is Hello Energy open?

Hello Energy is closed now. It will open on Monday at 8:00 a.m. 

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