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Helio Health: Training Institute (formerly Syracuse Behavioral Healthcare)

3.0

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Location details

329 N Salina St Suite 200, Syracuse, NY, 13203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.0135 reviews
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Bill's profile image
Bill 
on Google
a week ago

This facility is a glaring example of how our mental health system is failing. It’s not care, it’s a business, and a shameful one at that. If you have the means, seek treatment outside Central New York where rehabilitation is taken seriously. Nothing about this place reflects good healthcare, only profit. And for those who work here and still feel proud of what they do, it’s time to take a long, honest look in the mirror. 

Char Bender's profile image
Char Bender 
on Google
a week ago
Kacie Dodge's profile image
Kacie Dodge 
on Google
3 weeks ago

I went here for a mental health evaluation and explained my symptoms to the two men in the room. (Which I much later learned was OCD). They told me that I was homicidal and a danger to both myself and others, and that I show signs of borderline personality disorder. And that I am unhealthily obsessed with others. (They told me that me worrying about other people's safety means that I'm untrusting of them.) Every time I tried to clarify I was ignored. Every time I was asked a question and was truthful, they said I was practic... read more

Stacy's profile image
Stacy 
on Google
a month ago

I walked into Helio health back in April 2025, was told to come back 5 times to complete the process and was told someone would be calling me within two weeks to assign me a therapist. 3 and a half months later and with multiple providers calling on my behalf, I finally got an appointment, that they’ve now cancelled and rescheduled 4 times. I truly hope the wait is worth it. For the people who don’t have the strength or will to wait, this place is a death sentence. I can only assume they’ll cancel the next appointment too. I... read more

Stacy's profile image
Stacy 
on Google
a month ago

I walked into Helio health back in April 2025, was told to come back 5 times to complete the process and was told someone would be calling me within two weeks to assign me a therapist. 3 and a half months later and with multiple providers calling on my behalf, I finally got an appointment, that they’ve now cancelled and rescheduled 4 times. I truly hope the wait is worth it. For the people who don’t have the strength or will to wait, this place is a death sentence. I can only assume they’ll cancel the next appointment too. I... read more

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Frequently asked questions about Helio Health: Training Institute (formerly Syracuse Behavioral Healthcare)

How is Helio Health: Training Institute (formerly Syracuse Behavioral Healthcare) rated?

Helio Health: Training Institute (formerly Syracuse Behavioral Healthcare) has a 3 star rating with 135 reviews. 

When is Helio Health: Training Institute (formerly Syracuse Behavioral Healthcare) open?

Helio Health: Training Institute (formerly Syracuse Behavioral Healthcare) is closed now. It will open at 9:00 a.m. 

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