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Helio Health Syracuse Inpatient Rehabilitation Center
- Syracuse, NY
About this business
Location details
847 James St #110, 847 James St, Syracuse, NY, 13203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
For what medicaid pays, the beds and food are HORRIBLE. Much worse than any state funded facility ive been to. They are always understaffed too. The physician was very rude and although she prescribed critical medicine for opioid withdrawal, the nurses told me they saw no record of it. Said nothing could be done. I pleaded with them, they lied and said the provider left. Then the provider, who supposivly wasn't there, came and fixed it. It ended up working out, but they shouldn't have lied.
I’d rather die on an ER waiting room.
If you care about your loved ones find a different place. Unprofessional doesn't even begin to describe them. If I ran any finance firms I have ran like them they run Helio it would of been closed in months but because they get state insurance and the dealing with vulnerable people who do not know how to speak for themselves they get away with what would crumble any normal business. If they cared about their reputation they would have much more team work. And just an FYI they completely changed their software and no one has ... read more
A concerning issue with this substance abuse treatment center is that the focus appears to be driven more by insurance reimbursement—particularly state-funded plans—than by genuine patient care. Many individuals seeking help are in vulnerable positions and may not have the ability or confidence to advocate for themselves, which creates an imbalance that can be taken advantage of. Beyond that, there is a noticeable lack of professionalism in day-to-day interactions. Staff attitude is often dismissive or unengaged, which can m... read more
An addiction treatment facility like that may appear professional on the surface, but the issues become clear in how clients are actually cared for. Clients can feel like they’re being processed rather than supported. Therapy sessions may be brief, repetitive, or lack real depth, with little focus on individual needs or long-term recovery. Instead of meaningful engagement, the emphasis can seem to be on keeping beds filled and maintaining a steady flow of admissions and discharges. There’s often inconsistency in communicatio... read more
Frequently asked questions about Helio Health Syracuse Inpatient Rehabilitation Center
How is Helio Health Syracuse Inpatient Rehabilitation Center rated?
Helio Health Syracuse Inpatient Rehabilitation Center has a 2.7 star rating with 42 reviews.
When is Helio Health Syracuse Inpatient Rehabilitation Center open?
Helio Health Syracuse Inpatient Rehabilitation Center is open now. It will close at 11:59 p.m.
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