Heins Jewelers

Lou Finelle 

on Citysearch

15 years ago

Great Customer Service – Just had some jewelry resized - Cannot say enough about the service I received. Very professional staff that make you feel welcome when you are in the store. They do not hound you or put pressure on you. 

simply me 

on Citysearch

15 years ago

dishonesty at its worst – a day ago my daughter a pickerington resident was at children's hospital her son was being operated on. while at the hospital her home was being robbed by her daughter's boyfriend. the worst thing was that he took the jewrly down to heins jewlers to sell. they gladly bought a lifetime collection from the thief. and instead pf calling the police they immediatly melted all the rings down and plucked all the diamonds out. they must have known these were someone's treasures so to hide the dirty deed the... read more

farpoint 

on Citysearch

15 years ago

Bottom of the barrel – My wife had taken a Gucci watch in to have the battery replaced. They took so long working on the watch that she asked if there was a problem. The younger male, (craig)? replied saying that he was having a problem opening the watch and had to give it to David Heins who was more experienced... She received and paid for the watch and went on her way. Twenty minutes later she noticed that the crystal was scratched and the bezel had been chipped... On returning to the store, the manager (David) denied he o... read more

Blum 

on Citysearch

15 years ago

Heins Jewelers-poor craftsmanship and poor customer service – I recently had Heins Jewelers re-size both my engagement ring and 2 anniversary bands. I asked for an estimate on having the engagement ring shank reconstructed as it is rather thin. I received a call the next day stating the goldsmith doesn't feel it needs reconstucted and they will proceed with resizing. I was pleased as I felt that this meant I would avoid some costs! Imagine how I felt when I went in today to pick them up and all 3 of the rings are thinner and... read more