Heins Jewelers

J B. 

on Citysearch

10 years ago

My husband bought me a watch for the holidays, not my taste and i didn't need it so i went to return. was informed that a restocking fee would cost me almost $100 to return the brand new not even out of the box watch? the clerk who did not really offer to help me when i was looking originally for something else of course informed me of the fee, when i finally went to them instead of them offering to help me! yes there was a sign at the register, but i'm sure my spouse like many had already agreed to purchase from the case an... read more

Randall T. 

on Citysearch

12 years ago

I have a class ring that is very special to me. After 22 years of wear it flattened out and broke on the underside. I took it to a couple jewelers who said it was a lost cause because it was too worn and repairs would cause the diamond to fall out. I was devastated because it has a lot of sentimental value. After 8 years of looking at it in my drawer, I had the good fortune of meeting Jody and Rod from Heins Jewelers in Reynoldsburg, Ohio. They assured me that they could repair it. I excitedly dropped the ring there and hope... read more

shannon r. 

on Citysearch

13 years ago

My fiance and I are getting married June 1. We ordered one of our wedding bands from them and were told they would be ready in 3 weeks. 4.5 weeks later we still have not heard from them so I stopped in to check on the progress. They said the order was still there and the rings not in yet, could take a few days to a few more weeks! My wedding is at this point in 4 days! Way to put a bride in panic days before her wedding! 

Jeff H. 

on Citysearch

13 years ago

Presented with my two teenage girls to exchange the $50 gift certificates each had received at Christmas. The girls were both excited and looking forward to the shopping experience. When we arrived we were greeted by a male employee who, when he heard what we were shopping for simply stated "look around" and proceeded to sit down and ignore both me and the girls. The attitude was such that we were beneath his standard of concern and customer care. Perhaps because I was unshaven and in a hooded sweatshirt the assumption was m... read more

Rib Lover 1 

on Citysearch

14 years ago

Great Prices – I just got some work done on my wedding band, and decided to look around. I found a awesome diamond necklace, and feel in love. They gave me such a great price, that I couldn't say no. Thanks, I will be doing all my business with Heins!!!!!! 

cvlnc 

on Citysearch

15 years ago

good service – just had a battery changed ------- very quick service ---------even got a warranty with it 

River7 

on Citysearch

15 years ago

Nothing special-rude attitude – I found the staff to be rather rude, won't return. 

fluffier 

on Citysearch

15 years ago

Professional – I have been a long time customer of Heins Jewelers. I have nothing but great things to say about their professionalism and service. I have purchased many items from them with total satisfaction. They are the only jewelers I trust with my most valued items. I have had rings sized and jewelry repaired. I have had jewelry custom made. I have been COMPLETELY happy with everything. I recommed Heins Jewelers to all my friends. 

KimmyB 

on Citysearch

15 years ago

Great People! – I have taken all of my jewelry to Heins Jewelers for repair. I don't let anyone but Heins Jewelers change my batteries on my watches anymore. I've learned my lesson. Bert and David have sized rings for me, repaired watches - too many to remember. They always greet me with a smile and tell me honestly whether or not something is worth fixing. I trust them completely. I have a finicky watch that makes me crazy...Bert and David even know how to finesse that nutty thing because they know how much I love that watc... read more