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Heartland Hospice
- Hospice
- Fond du Lac, WI
About this business
Heartland Hospice Services provides hospice care to terminally ill patients wherever they call home. At Heartland, we care for the body, mind and spirit of our patients and families. We tailor our care to fit the patients and families unique needs and encourage the involvement of family and friends at every step of the way. Our hospice program includes nursing care, pain management, counseling for patients and families, bereavement services, living will and pastoral support. Heartland believes wholeheartedly in the power of ... read more
Location details
63 W Pioneer Rd, Fond du Lac, WI, 54935, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Would you recommend this senior care facility to others? No Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? Their phone rang a lot and it was really annoying Was this senior care facility's staff friendly? Yes Did this senior care facility prominently display their credentials or business license? Yes Did this Provider let you know upfront what the approximate cost of the services would be? Somewhat
Would you recommend this senior care facility to others? No Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? Their phone rang a lot and it was really annoying Was this senior care facility's staff friendly? Yes Did this senior care facility prominently display their credentials or business license? Yes Did this Provider let you know upfront what the approximate cost of the services would be? Somewhat
The People are nice but they are very disorganized. They did not give good directions or follow through on things they said and most importantly they did not keep their promises to our family. We will NEVER recommend them to anyone we know.
Does this provider maintain a professional appearance? Somewhat, I wasn't overly impressed Did you experience unnecessary pain during your visit? Yes, I wasn't comfortable at all Is this provider easy to reach in an emergency? Absolutely not. I was forced to call the emergency room. Did this provider seem well-trained and experienced? Not at all, it seemed like they started yesterday Does this provider ever overbook appointments here? Sometimes, they should allow for more time in between appointments
Did this provider answer all of your questions? None of my questions were answered Was this provider's staff friendly? No, they were rude Did you leave the office feeling satisfied with your visit? No, I left with more problems than I came with! Are you going to visit this provider again? Not if my life depended on it Did this provider rush your appointment? Yes, I felt like an annoyance!
Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen Was this provider's office too cold? Not at all, it was the perfect temperature Does this provider remember you by name? Every single time, even if it's been months since my last appointment!! Did this provider seem well-trained and experienced? Absolutely, they were an expert!
Frequently asked questions about Heartland Hospice
How is Heartland Hospice rated?
Heartland Hospice has a 2.1 star rating with 8 reviews.
When is Heartland Hospice open?
Heartland Hospice is closed now. It will open tomorrow at 9:00 a.m.
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