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Heartland Credit Union
- Credit Unions
- Hutchinson, KS
About this business
Established in 1948, Hutchinson Credit Union is a financial institution serving several counties in Kansas through multiple locations. The firm offers a range of personal, business, home loan and commercial loan services. In addition, the institution offers online and remote banking services besides checking accounts, savings accounts, student accounts, credit card and debit card services. It also extends services, such as e-statements and alerts, bill payment, alternate account access and remote banking services. The bank's... read more
Location details
900 E 23rd Ave, 129 W Ave. A), Hutchinson, KS, 67502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Awful customer service, bitter employees. Will never recommend them to anyone. I was a faithful customer for 5+ years and never missed a single payment on my auto or home loan, and I was treated like crap over one single discrepancy. Closed all accounts and went to DCU.
Business response:
Hi, Elissa. We appreciate you sharing your feedback and apologize if we fell short of delivering excellent member service. We’d be happy to discuss your concerns if you’d like to give us a call at 800.428.8472.
Pulling all my business out of this bank! During recent downturns in aircraft and COVID. This bank chooses to report to creditors. Even though the care act is enacted and it’s up to lenders, creditors and such to report they have been the only ones to do so in this time of layoffs and pandemic.
RecommendedAwesome service and a system set up to serve their members. I pay all my bills through their online banking, and have several different free accounts for separate categories. They also offer video chat banking for 100% no-contact services. Highly recommend 10/10.
Doing awesome stuff to take care of clients during the global pandemic. They understand the times and worked with me. Highly recommend
A wonderful experience! The employee's have a great work ethic, and are very helpful!
Seriously had someone at the haven branch tell my ex confidential information rewarding my account (which he is NOT ON) including check balances, account balances etc.... trust me when I say...... this will be handled!!!!!!! Lynne at ext 314 is excellent and has great customer service skills!!!! 5 stars to her!!!
Heartland requires you to change your password every so often, and if you fail to enter it properly they lock you out of your account. And if it's after regular business hours you can't access your account online until they get back in the office and you have to call in. If my very complex password would have just stayed the same, I wouldn't have a problem because I would remember it.
Very caring, very courteous and extremely helpful bank tellers and loan specialists! I enjoy banking with the folks at heartland credit union in Newton!
Frequently asked questions about Heartland Credit Union
How is Heartland Credit Union rated?
Heartland Credit Union has a 3.8 star rating with 122 reviews.
When is Heartland Credit Union open?
Heartland Credit Union is closed now. It will open at 9:00 a.m.
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