HeartCare Midwest: Peoria

N P 

on Google

4 weeks ago

My child has been a patient of the sleep center for many years. Today we arrived before our scheduled appointment time, and were still 20 minutes late to our appointment, due to the registration department. To clarify, there was no wait time to speak with the registration desk staff. Due to confusion on their end, they erased the data that was already in the system. Then re-entered it wrong, and claimed my child was not eligible for coverage. At this point, both staff members at the registration desk were working on the issu... read more

David Dunn 

on Google

a month ago

Showed up on time for my wife's diagnostic imaging appointment. Provided insurance cards. We have gold tier BCBS PPO coverage. The receptionist had an issue getting our insurance info entered. Was told we could call them ourselves for verification. We did. Our BCBS patient advocate called their billing department and verified coverage. We were told we still could not be seen, asked to leave and call the scheduling department to try and reschedule, DESPITE BEING PHYSICALLY STILL IN THE SUITE! We were denied care and ran off f... read more

Spooky Treez 

on Google

a month ago

Just saw a worker wearing your work uniform expressing some disgusting racist views after attacking a young man at a Walmart. You might want to check that bc it makes me wonder if bc of that hate if patients under her care recieved equal help . That kind of hate is scary and its unacceptable from any culture or race please look into this 

Eric Grimm 

on Google

4 months ago

Jen Ehlers Horinek was great. Friendly,professional ,prompt,very intelligent dealing with my 92 year old father.