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Simple, Dignified and Affordable cremations and graveside services.
12010 US-290, Bear Creek, TX, 78737, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Heartless experience – Our experience with this place was tasteless and heartless. Our family doesn't recommend this place to anyone who truly loves there loved ones. The customer service is without any compassion of loved one's feelings or pain. This faciltiy is all about rules and regulations and what best suites them since most services are pre-paid so any hearfelt compassion is dead. You did nothing to make this easy for us. You left my sister in the fridge for over a week after we pleaded and begged to have the delay ch... read more
Business response:
Dear "eastsidechicana", Although you were not the legal next of kin, nor a party to the funeral contract, I feel that I should respond to your comments. Your sister died on 10/18/2010 and we gave the death certificate to your sisters doctor on 10/19/2010. Your sisters doctor did not sign the death certificate until 10/25/2010. Once signed, we applied for and received all necessary permits on 10/25 & 10/26/2010. Your niece and several relatives had a private viewing at our facility on 10/27/2010 just prior to the cremation. A... read more
Exceptional Service – Just wanted to let people know how pleased we were with your services for our loved one. The first thing that comes to mind is exceptional customer service! You did so many things-big and little to make a very difficult time so much easier. It was all noticed & greatly appreciated. Secondly, your ability to show so much compassion & kindness along with a great sense of humor made a difficult time so much easier to bear. I cannot say enough good things about our experience with you. Please accept our hea... read more
Heart Burial Service & Tx Crmtn has a 4.6 star rating with 94 reviews.
Heart Burial Service & Tx Crmtn is closed now. It will open on Monday at 9:00 a.m.
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