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Heart Burial Service & Tx Crmtn
- Funeral Services & Cemeteries
- Bear Creek, TX
About this business
Simple, Dignified and Affordable cremations and graveside services.
Location details
12010 US-290, Bear Creek, TX, 78737, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Made us wait forever! – I should have known that a low price meant trouble. Had my father picked up from hospice in Austin, and thought the price was too good to be true. I live in San Antonio and called these people to make an appointment. They told me I had to do the paperwork online--what? They we had planned a service for a few days later the answer was it will be a few weeks until we get to your father. We were told if we wanted something sooner we needed to 'go somewhere else'. Why could they not help us to get this re... read more
Business response:
Jimmy, Facts: As an owner of Heart of Texas we take great pride in assisting families who have lost a loved one. We always abide by the law and never take lightly our responsibility. You made requests that were unreasonable for us to carry out. We are very sorry for your loss and your satisfaction is always our first priority which is why, under your demands, we suggested another funeral home whose schedule may work better for you. We do have a cremation service in San Antonio which I manage. I did use a review from the Aust... read more
Thank you – I had a very good experience with Heart of Texas. They were kind, and worked with me patiently as I dealt with my mother's death. They made the process as painless as it could have been. My mother wanted her ashes turned into a reef-ball and used to rebuild coral reefs. Heart of Texas' low cost plan has made it possible for me to honor my mother the way she would like to be honored.
Business response:
Thank you for the Kind words.
15 May 2011 – Our family have just finished using the services/facilities of Heart of Texas. I, 100% agree with the positive reviews and abhor the negatives.
Business response:
Thank you for the kind words.
Caring, Compassionate Service at the best price I found – My mother was the most wonderful person I ever knew. Caring, compassionate and always putting others first. Her illness and death were painful and drawn out, but she was thinking of us in planning her end. She was adamant that she be cremated and not a lot of money be spent on her funeral. She had searched the internet and told us this was the place to use because it was the best price she found. I must admit we were all hesitant. We wanted her to have a grand funeral... read more
Wonderful Experience – Dealing with the death of a loved one is a traumatic experience to say the least. The staff at Heart of Texas made things so easy for myself and my family. They were pleasant, courteous and very professional. Their facilities were inviting, comfortable and they had a wonderful selection of urns and other products. Their pricing on the cremation was so reasonable and their urns were very affordable. It is a comfort to know that my mother was cremated right onsite and was not transferred to another place... read more
Cheap is Right--and Not in a Good Way – At first I thought a cheap cremation was a good thing. Not so much. One must really do their homework. After going by this place it was a warehouse and no place for my loved one. And on top of that it took forever to get all the way to South Austin 290 / Dripping Springs. When I called it was so rushed and as though low cost meant little service. Ended up at another place off Congress in Austin.
Business response:
Frank the Mex- We regret that you drove by our crematory facility and mistook it as our funeral home facility. We are not, and have never, tried to imitate a traditional funeral home. We are dedicated to providing our community with affordable cremation and burial services. Most funeral homes do not have on-site crematories and those that do have located this equipment in a garage or other warehouse structure such as ours. Across the parking lot we have our visitation and arrangement suite. (NO WAREHOUSE). Please accept our ... read more
Scary Place – This picture is clearly not from this place I walked into. I was a little concerned and that was validated when I met these folks. PLEASE do your homework before selecting! As my father once told me 'You get what you pay for"--yikes!
Business response:
Dear jboing, You visited our crematory office not the funeral home office. Although you came to the wrong office we regret that you felt the need to post such a comment. We hope that you found the service you desired.
Peace and confidence during a rough time – I just returned home from speaking with the folks at Heart of Texas Cremation and Burial Service, and I was more than impressed -- I was greatly comforted. The time they took to explain everything to me, the kindness and sensitivity they showed, and the dignity with which they treat our loved ones made me feel very confident that I made the right choice for my husband. I was invited more than once to "Ask away" any questions I might have. We are limited in what we can afford, and th... read more
Making a sad situation as pleasant as can be – I am so glad we decided to use Heart of Texas Cremation and Burial Service. This was such a dificult time in our life, but the personal touch that was given made the process seem so easy. I really appreciate the time that was given to our family and the care that I know was given to our loved one. We will always recommend you to our other family members and friends.
Frequently asked questions about Heart Burial Service & Tx Crmtn
How is Heart Burial Service & Tx Crmtn rated?
Heart Burial Service & Tx Crmtn has a 4.6 star rating with 94 reviews.
When is Heart Burial Service & Tx Crmtn open?
Heart Burial Service & Tx Crmtn is closed now. It will open on Monday at 9:00 a.m.
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