Hayden Homes

Phyllis K 

on BBB

a week ago

Avoid Hayden Homes. Our ******* community cannot get action on warranty work. Properties have sinking yards and the ********* cannot get action on completing Street light installation for our newly annexed homes. 

Alma G 

on BBB

a month ago

We have contacted Hayden Homes numerous times and have yet to hear back from anyone. We paid for landscaping and it completely died out the following year. I could already see patches of the grass dying when sod was laid out. We also have water from our neighbors flooding our yard. I have several other issues that I have. 

Marcus S 

on BBB

4 months ago

If I could give Hayden Homes negative stars, I would.The warranty process has been a nightmare. Most fixes were temporary and never addressed the root issues. Our upstairs water pipes froze it took nearly two years and multiple warranty claims before they finally addressed it. In the process, they punched numerous holes in our garage drywall and did a terrible job patching it.We had standing water in the crawl space, which they blamed on a vapor barrier. After several warranty requests, they installed a sump pump, but I aske... read more

Sandi G 

on BBB

5 months ago

Where do I start? Drainage in backyard. This group of houses should never had been permitted to build. Hayden Homes built 30+ houses on a bog. When I confronted the project manager about the soggy backyard, he must have thought I was just another female that would believe whatever he said. That was his first mistake. Too many stories to tell. So after spending almost $20,000 to remedy the problem, which has now included a sump pump under my house. Oh, I almost forgot. They did put a French Drain in the backyard. That had to ... read more

Kymberlee B 

on BBB

10 months ago

I purchased my home with Hayden Homes in ******* in 2023, as a first Time home buyer at 24 years old this has been this worst experience ever ! instead of fixing stuff properly they do a bandaid fix. my furnace is still not done properly for warranty, because I'm sorry im not climbing in the attic to grab those numbers. they cut the carpet to short so it won't tack down. their way to fix it was to slice open my vinyl flooring and glue it under the vinyl!!!! so now the vinyl has bit cuts in the middle in random spots with glu... read more

Maximiliano H 

on BBB

10 months ago

I purchased a new Hayden Home back in 2022 at their ****************************. But Hayden Homes has really bad communication skills when it comes to warranty. I filled a warranty survey before my 1 year warranty expired about my concrete driveway cracking and chunks coming off. As you can see on the pictures these cracks and chunks are larger than 3/16, which is what their warranty claims needs to be in order for them to fix it. The representative said he was going to fix it and never showed up. I followed up again and he... read more

Jill C 

on BBB

a year ago

Horrible terrible workmanship you should be ashamed of yourselves... I bought a home from you and the doors are literally falling off the hinges not to mention the dishwasher that needs to be repaired by ge? There are so many things wrong with my house I don't have words to actually mention all of the things that are wrong with my home I was sold a bill of goods and I hate you Hayden Homes and my realtor that steered me here shame on all of you rotten h*** I hate this place and there's so many problems I can't even begin to ... read more

Robert M 

on BBB

a year ago

Hayden homes builds houses with poor and defective workmanship and cheap materials that are improperly installed. They will not honor their warranty or correct defective workmanship and latent defects. Their customer service is horrendous and insulting with no adequate responses, just unfounded statements in ab attempt to lie and get out of correcting their defective work 

Keith F 

on BBB

2 years ago

While our buying experience was beyond amazing thanks to ****** in ********, **.... the quality of the house in less than a year and the "repairs" done have been unacceptable.The "repairs" done throughout the house and what is called "ok/good" by the warranty department is LAUGHABLE. The quality of the paint used in the entire house is LAUGHABLE don't even look at the base-boards or they ***** The way they threw down the sod without clearing construction trash, rocks and compacting the soil is LAUGHABLE. Door hardware is LAU... read more