This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hawthorne Communities
- Apartments
- Oakdale, PA
About this business
We offer 2 and 3 bedroom apartments. We also have newly remodeled 3 bedroom townhomes with an attached garage. The community features a state of the art fitness center, basketball court and pool.
Location details
900 Hawthorne Cir, Oakdale, PA, 15071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No compassion I need to break my lease. We rented in the Pittsburgh area for medical reasons, but have a home in another state. My husband passed away and the office staff would not work with me at all on breaking the lease. The assistant manager showed no compassion at all and didn’t even try to help me. I would not recommend leasing with a company that clearly puts profits above all else.
Business response:
We appreciate your feedback and understand your concerns. It's unfortunate to hear about your experience with our staff during such challenging times. We assure you that we value all our residents and their satisfaction. To discuss further, we encourage you to reach out to us directly. We're here to listen and improve.
If you see AR Building on the Lease RUN! I’ve never had a maintenance issue that’s about the only good thing I can say but the ancillary fee is way overpriced for what you get. Also, they will do everything possible to make you take renters insurance from their third party and literally anything you get in writing means nothing. Nobody at the leasing office has any authority to help you and absolutely will not let you talk to the people with the authority to help. If anything I feel sorry because it has to be a miserable pla... read more
Business response:
We're so sorry you feel this way. We do try to make everything as easy and transparent as possible. You may reach out to us directly to discuss any issues or concerns you may have.
Look elsewhere Lived there for two years and I'm so glad to be away from it. There are so many problems with this place that I don't think I can name them all. Walls are paper-thin, you're charged for the most random things ($33 fee to pay them through their portal), management tells you one thing and does another, multiple power outages every month, overpriced community washing machines, the quality of maintenance depends on who you get that day and what their attitude is prior to seeing you, and constant threats from manag... read more
Business response:
We are so sorry you had a negative experience here at Hawthorne. There is a fee to pay your rent online if you use a credit card (which is from the credit card company). The service is free when using a checking/savings account. Please feel free to contact us to discuss any other issues you may have had.
Renter Beware Even the cheapest apartment listed here is not the price they tell you when you go to view it. A lot of hidden fees, and definitely not as listed price wise.
Business response:
Thank you for your feedback. All of our advertising provides a price range for our units, with the lowest price listed first. There are times when that specific floor plan may not be available for a specific move-in date. We are here to assist you should you have any further questions
Spacious and friendly, helpful staff I love my new home! It is spacious and in good condition. They put in all new carpet, a new AC, and stove before we moved in! It's a beautiful well kept community. The office staff has been amazing! They promptly answered my millions of questions and were so patient and helpful. They sent maintenance right away to help us hook up the washer and dryer. Brandon was the agent I spoke to the most. He was beyond friendly and helpful and really seems to care about people and loves his job. I ho... read more
Business response:
Thank you so much for the kind review! We are very happy your like your new place and look forward to you staying with us for years to come!
Horrible company Kept my deposit despite a court order and proven documents. Refused to work with me in even the least bit. Gave plenty of heads up of the new order but they still did nothing.
Business response:
We are sorry to hear of your dissatisfaction with our policy regarding the deposit. Although we realize certain circumstances prevent individuals from moving in, we are very clear on our policy that the deposit is non-refundable if you cancel your move in date. All applicants sign a release form that they are aware of this policy when applying. Please know that if your personal situation changes and you are able to move to this area, your deposit would be applied towards another unit of your choice. Should you have further q... read more
Overall bad Walk into your "luxurious" apartment to the scent of curry and cigarettes. You'll feel right at home with the loud domestic arguments of your neighbors and smell of weed. Relax at the pool area while dozens of unsupervised kids run around and scream at the top of their lungs while their parents get hammered. You can enjoy the daily engine revving of 90's beat up cars from the PTI kids. Laundry sucks you'll have to do double cycle for anything to dry and is expensive. Management lost our pet paperwork and tried to... read more
Wouldn't Recommend Rented here for 12 months and by the 6 month, I was ready to move out. The aparmtents are nice but very cheaply made, if you need matienince forget about it. They never come. Had someone mess and break into my car twice and told the leasing office and they said there was nothing they can do. This seems to be a very popular phase with the leasing office. Your neighbor smoking weed? There is no parking spaces? There are underage parties going on? "there is nothing we can do about it" I would not recommend th... read more
Excellente The place is great and very roomy. Made me feel at home as soon as I moved in.
Frequently asked questions about Hawthorne Communities
How is Hawthorne Communities rated?
Hawthorne Communities has a 3.5 star rating with 175 reviews.
When is Hawthorne Communities open?
Hawthorne Communities is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com