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Hard Rock Cafe
- American
- Denver, CO
About this business
Hard Rock Cafe Denver is located in the Denver Pavilions, a two-story walking mall on 16th Street, recently rated as one of Downtown Denver's number one tourist attractions. But that doesn't mean locals don't hang out here, too! We are a spot for everyone and easy to find - just look for the 20-foot neon guitar outside of the building. At Hard Rock Cafe Denver, great food and friendly service are paired up with a living museum of music history. The full venue, which was newly remodeled in 2014, can accommodate 550 guests tot... read more
Location details
500 16th St Mall, Ste 120, Denver, CO, 80202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Their food is awesome and it is not crowded a lot. And the people there are really nice. I love to go to Hard Rock Cafe.
Business response:
Thanks Kohana, glad you had a nice visit!
We went for some snacks and drinks before the Hendrix Experience show, our server Claudia was awesome!
Business response:
Thanks Jill! Happy hear to had a nice experience, here and at the show!
Very disappointed...we ordered the Club sandwich and the BBQ duo, chicken and shredded pork with fries. The San which was ok, hard to mess up a club but the turkey breath on was dry....very dry. The BBQ duo was another story. The pork tasted like it was boiled or even microwaved and then topped off with a very strong hickory flavored sauce. The chicken was worse...dry and lacked flavor. However, the staff was friendly and helped us out on one entree. Unfortunately...we will not return.
Business response:
Hi Sean. I'm sorry to hear that you didn't have the best experience. If you'd like to drop us a note, we'd love to try and win back your business. Please know we now have an executive chef and your comments will be used as a training tool for the back of house team. You can reach me at denver_sales@hardrock.com. Thx.
The flat bread vegetable pizza was divine! My server was amazing. The whole staff were friendly, helpful, and entertaining! They all made my visit to Denver a pleasant experience. 😁
Business response:
Hi Pamela. Thanks for the great review. Glad you enjoyed your time with us. Hope to see you again soon!
Service was good nice people we loved walking around looking at all the rock & roll stuff that was awesome.....my wife and I each got a cheeseburger and fries and 2 Pepsi's no starter nothing extra our bill was just over $50 WOW!!! Food was not great at these prices more like a $25 meal but still had a great date night thank you for letting us share our night with the rock & roll gods
Business response:
Thanks King! Glad you enjoyed your time surrounded by our 100% authentic memorabilia. Hope to see you again soon.
Best customer service! Thank you Rhiannon You are fabulous
Great food, great atmosphere, great service. A whole Lotta fun.
Business response:
Thanks Steven! Glad you had a great time!
The food was excellent but the service was not quite up to par. Felt like our server just disappeared and was no where to be found. As the DD I was the only person who ordered just water and he gave water to everyone except me. Did not bring plates for our appetizers and messed up the check. The outstanding food helped redeem the poor service.
Business response:
Hi Lisa, thanks for taking time to write a review. I'm sorry to hear that your server didn't do everything to make your experience awesome. If you would be so kind as to drop me and my General Manager a note with the day/time that you came in and your servers name, we'd love to win back your business and use this as a training example for our staff. You can reach us at Denver_sales@hardrock.com and Denver_GM@hardrock.com. Thanks.
Took some friends to dinner .... Service was great , Manager also... Has the 1/2 chicken,not so good..... Great folks nice atmosphere.!!!!!!! Who's the food was as good as the people working there. Sorry Hard Rock. I wouldn't eat dinner there ever again.
Business response:
Thx Scott. I'm sorry about your experience. Please know we now have an executive chef who is working tirelessly with our back of house team to ensure the quality of our menu. Hope you will give us another chance.
Frequently asked questions about Hard Rock Cafe
How is Hard Rock Cafe rated?
Hard Rock Cafe has a 4 star rating with 2,918 reviews.
When is Hard Rock Cafe open?
Hard Rock Cafe is open now. It will close tomorrow at 12:00 a.m.
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